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Find apprenticeship training for your apprentice

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  3. Customer service practitioner (level 2)
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Training provider

WESTMINSTER CITY COUNCIL

Employer reviews

Excellent (3 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Working with small numbers of apprentices 100% 0% 3
Reporting on progress of apprentices 100% 0% 3
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 1
Adapting to my needs 100% 0% 1

Apprentice reviews

Not yet reviewed

Provider overview

Westminster is one of the most diverse and dynamic communities in Britain. Westminster Adult Education Service (WAES) reflects that diversity as one of the largest local authority adult education providers in the country. We have strong roots in the community, running courses where they are needed through partnerships with the local authority and other community and education bodies. To ensure the quality of our courses and support for students we are inspected by Ofsted. On courses leading to national qualifications, we must also meet the high standards required by examination bodies. We aim to make it as easy as possible for our learners to study here - start your learning journey with Westminster's specialist adult college now.

Courses offered

View all 8 courses offered by this provider

Select a course to view locations, training options and contact details.

Archivist and records manager (level 7)
Business administrator (level 3)
Cultural learning and participation officer (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Library, information and archive services assistant (level 3)
Museums and galleries technician (level 3)
Outdoor activity instructor (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

100% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

WESTMINSTER CITY COUNCIL’s training options

Head office 100.2 miles away

5 Strand, London, WC2N 5HR

  • available At apprentice’s workplace
  • available Day release: 97.8 miles away
  • not available Block release

Day release address

Lisson Grove Centre, 219 Lisson Grove, London, NW8 8LW

Contact this provider about this course

Email
apprenticeships@waes.ac.uk
Telephone
020 7297 7297
Website
https://www.waes.ac.uk/department/apprenticeships
Shortlisted

WESTMINSTER CITY COUNCIL is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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