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Training provider

CHESTERFIELD COLLEGE

Employer reviews

Good (314 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 51% 49% 248
Reporting on progress of apprentices 39% 61% 178
Getting new apprentices started 74% 26% 140
Providing the right training at the right time 70% 30% 90
Initial assessment of apprentices 77% 23% 90
Improving apprentice skills 74% 26% 81
Adapting to my needs 64% 36% 58
Training facilities 67% 33% 58
Working with small numbers of apprentices 93% 7% 57

Apprentice reviews

Good (14 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 71% 29%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 79% 21%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 86% 14%

Provider overview

Chesterfield College's Apprenticeship brand Learning Unlimited can deliver training on employer premises or in one of our dedicated regional training centres. We also have specialist engineering workshops in Derby and Chesterfield and a construction training centre in Chesterfield. All Learning Unlimited apprentices are supported in the workplace by a dedicated workplace tutor. Your apprentice will receive regular visits to ensure that they are learning at the right pace and, as a valued employer, your account manager will keep in regular contact with you to make sure that any apprentices in your organisation are performing to your expectations.

Apprenticeship training course

Customer service practitioner (level 2)

74% pass rate (out of 160 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

This training provider does not offer Customer service practitioner (level 2) at the apprenticeship location.

There are 445 training providers for Customer service practitioner (level 2) at the apprenticeship location.

Apprenticeship location

Check CHESTERFIELD COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

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