Training provider

ITEC TRAINING SOLUTIONS LTD

Employer reviews

Good (10 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	71%	29%	7
Improving apprentice skills	67%	33%	6
Reporting on progress of apprentices	67%	33%	6
Adapting to my needs	40%	60%	5
Providing the right training at the right time	33%	67%	3
Initial assessment of apprentices	0%	100%	3
Getting new apprentices started	100%	0%	1
Working with small numbers of apprentices	100%	0%	1
Training facilities	100%	0%	1

Apprentice reviews

Good (31 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	77%	23%
Ensuring you understand the requirements of your end-point assessment	68%	32%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	77%	23%
Providing accessible training resources	77%	23%
Balancing online learning with classroom-based training to suit your apprenticeship	52%	48%
Taking into account your previous learning	68%	32%
Giving you relevant training that helps you perform your job better	71%	29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	61%	39%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	77%	23%
Supporting you and your apprenticeship	77%	23%
Resolving any issues you have	77%	23%
Preparing you for success in your future career	68%	32%

Provider overview

Itec is a leading provider of skills and employment services with over 20 years experience of delivering high-quality apprenticeships, helping 1,800 people a year to achieve their career aspirations whilst supporting over 800 businesses to be successful.

We offer a wide range of work based apprenticeships for people at all levels, from school leavers to senior management, across a number of sectors with a market leading reputation in Health and Social Care, Childcare, Retail, Leadership & Management and Business Administration.

All training is co-designed with employers, delivered at employer premises with a dedicated Itec assessor assigned to each apprentice to ensure the timely and successful completion of their apprenticeship.

Courses offered

View all 5 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Coaching professional (level 5)

Customer service practitioner (level 2)

Operations manager (level 5)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

55% achievement rate (out of 100 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Canterbury, Kent Remove location