Training provider

BURY COLLEGE

Employer reviews

Excellent (51 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	76%	24%	37
Reporting on progress of apprentices	61%	39%	31
Providing the right training at the right time	71%	29%	21
Getting new apprentices started	79%	21%	19
Improving apprentice skills	71%	29%	14
Adapting to my needs	69%	31%	13
Working with small numbers of apprentices	100%	0%	10
Initial assessment of apprentices	80%	20%	10
Training facilities	83%	17%	6

Apprentice reviews

Good (37 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	95%	5%
Ensuring you understand the requirements of your end-point assessment	95%	5%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	92%	8%
Providing accessible training resources	95%	5%
Balancing online learning with classroom-based training to suit your apprenticeship	84%	16%
Taking into account your previous learning	97%	3%
Giving you relevant training that helps you perform your job better	92%	8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	86%	14%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	95%	5%
Supporting you and your apprenticeship	89%	11%
Resolving any issues you have	89%	11%
Preparing you for success in your future career	95%	5%

Provider overview

Bury College apprenticeships has a proven track record of achievement. As well as being recognised as a quality training and skills provider, Bury College apprenticeships has over 25 years' experience delivering apprenticeships to a wide range of industry sectors. Each year we work towards improving the competitiveness of over 300 employers across intermediate, advanced and higher apprenticeships. Our dedicated trainers work in partnership with employers to provide a first class, professional and supportive service. Bury College prides itself on providing high impact bespoke training to which supports business performance.

Courses offered

View all 18 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Assistant accountant (level 3)

Business administrator (level 3)

Coaching professional (level 5)

Customer service practitioner (level 2)

Dental nurse (integrated) (level 3)

Early years educator (level 3)

Early years lead practitioner (level 5)

Early years practitioner (level 2)

Hairdressing professional (level 2)

Healthcare support worker (level 2)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Professional accounting or taxation technician (level 4)

Senior healthcare support worker (level 3)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

62% achievement rate (out of 30 apprentices)

54% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Tonbridge, Kent Remove location

BURY COLLEGE’s training options

Head office 197.8 miles away

Woodbury Centre, Market Street, Bury, BL9 0BG

• available At apprentice’s workplace
• not available Day release
• not available Block release

Contact this provider about this course

• Email: apprenticeships@burycollege.ac.uk
• Telephone: 0161 2808650
• Website: https://burycollege.ac.uk/employers/employer-welcome

Shortlisted

BURY COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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