Training provider

BURY COLLEGE

Employer reviews

Good (105 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	59%	41%	82
Reporting on progress of apprentices	43%	57%	65
Getting new apprentices started	74%	26%	42
Providing the right training at the right time	59%	41%	34
Improving apprentice skills	52%	48%	29
Adapting to my needs	72%	28%	25
Initial assessment of apprentices	78%	22%	23
Working with small numbers of apprentices	90%	10%	20
Training facilities	77%	23%	13

Apprentice reviews

Excellent (16 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	94%	6%
Ensuring you understand the requirements of your end-point assessment	94%	6%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	100%	0%
Providing accessible training resources	94%	6%
Balancing online learning with classroom-based training to suit your apprenticeship	81%	19%
Taking into account your previous learning	94%	6%
Giving you relevant training that helps you perform your job better	94%	6%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	88%	12%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	94%	6%
Supporting you and your apprenticeship	94%	6%
Resolving any issues you have	94%	6%
Preparing you for success in your future career	100%	0%

Provider overview

Bury College apprenticeships has a proven track record of achievement. As well as being recognised as a quality training and skills provider, Bury College apprenticeships has over 25 years' experience delivering apprenticeships to a wide range of industry sectors. Each year we work towards improving the competitiveness of over 300 employers across intermediate, advanced and higher apprenticeships. Our dedicated trainers work in partnership with employers to provide a first class, professional and supportive service. Bury College prides itself on providing high impact bespoke training to which supports business performance.

Courses offered

View all 18 courses offered by this provider

Select a course to view locations, training options and contact details.

Accounts or finance assistant (level 2)

Adult care worker (level 2)

Advanced and creative hair professional (level 3)

Assistant accountant (level 3)

Business administrator (level 3)

Coaching professional (level 5)

Customer service practitioner (level 2)

Dental nurse (integrated) (level 3)

Early years educator (level 3)

Early years practitioner (level 2)

Hairdressing professional (level 2)

Healthcare support worker (level 2)

Lead adult care worker (level 3)

Lead practitioner in adult care (level 4)

Professional accounting or taxation technician (level 4)

Senior healthcare support worker (level 3)

Teaching assistant (level 3)

Team leader or supervisor (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

71% pass rate (out of 100 apprentices)

66% national average pass rate

Explain pass rate

The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

BURY COLLEGE’s training options

Head office

Woodbury Centre, Market Street, Bury, BL9 0BG

• available At apprentice’s workplace
• not available Day release
• not available Block release

Apprenticeship location

Check BURY COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

• Email: apprenticeships@burycollege.ac.uk
• Telephone: 0161 2808650
• Website: https://burycollege.ac.uk/employers/employer-welcome

Shortlisted

BURY COLLEGE is 1 of 452 training providers for Customer service practitioner (level 2).

View training providers for this course