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Training provider

BROCKENHURST COLLEGE

Employer reviews

Good (23 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 60% 40% 15
Providing the right training at the right time 70% 30% 10
Improving apprentice skills 75% 25% 8
Training facilities 38% 62% 8
Getting new apprentices started 86% 14% 7
Initial assessment of apprentices 100% 0% 7
Reporting on progress of apprentices 20% 80% 5
Working with small numbers of apprentices 100% 0% 4
Adapting to my needs 100% 0% 1

Apprentice reviews

Not yet reviewed

Provider overview

Brock is a high-achieving college set in a friendly 36-acre campus within the beautiful New Forest National Park, ranked 'Good' by Ofsted, March 2017, we offer a wide range of apprenticeships, superb facilities and an exceptional track record for results.

Nationally recognised for excellence and innovation in further education, Brockenhurst is a Beacon College, attracting around 3000 Sixth Form students from across the region each year, together with a mix of international students from around the world.

We offer a range of apprenticeship programmes that have been designed to help your businesses develop and grow.

Our Business Services team can advise on the most suitable training programmes available and help you apply for relevant Government grants.

Apprenticeship training course

Customer service practitioner (level 2)

78% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

stevenage, hertfordshire Remove location

BROCKENHURST COLLEGE’s training options

Head office 95.5 miles away

Lyndhurst Road, Brockenhurst, SO42 7ZE

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
01590 625555
Shortlisted

BROCKENHURST COLLEGE is 1 of 407 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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