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Training provider

BLACKPOOL AND THE FYLDE COLLEGE

Employer reviews

Good (155 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 60% 40% 122
Reporting on progress of apprentices 37% 63% 79
Getting new apprentices started 78% 22% 67
Providing the right training at the right time 65% 35% 52
Improving apprentice skills 70% 30% 37
Working with small numbers of apprentices 78% 22% 37
Adapting to my needs 75% 25% 36
Training facilities 91% 9% 35
Initial assessment of apprentices 62% 38% 29

Apprentice reviews

Good (111 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 72% 28%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 73% 27%
Providing accessible training resources 84% 16%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 79% 21%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 87% 13%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 84% 16%
Preparing you for success in your future career 77% 23%

Provider overview

Blackpool and The Fylde College is a leading provider of high quality technical and professional education in the North West and has pioneered a wide range of cutting-edge, skills-based training in the local area. We offer a range of apprenticeships from those aimed at school leavers to higher and degree apprenticeships for those who want to fast-track their career. Together with our 1800 employer partners, we develop and deliver an industry-led curriculum across numerous subject areas and aim to be responsive to the needs of the local and regional economies, the employers and the local community.

Courses offered

View all 64 courses offered by this provider

Select a course to view locations, training options and contact details.

Accident repair technician (level 3)
Accounts or finance assistant (level 2)
Adult care worker (level 2)
Aerospace engineer (level 6)
Assistant accountant (level 3)
Associate project manager (level 4)
Autocare technician (level 2)
Bricklayer (level 2)
Building services engineering craftsperson (level 3)
Business administrator (level 3)
Business analyst (level 4)
Carpentry and joinery (level 2)
Chartered manager (degree) (level 6)
Control systems engineer (degree) (level 6)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Cyber security technical professional (integrated degree) (level 6)
Cyber security technician (level 3)
Data analyst (level 4)
Digital and technology solutions professional (level 6)
Early years educator (level 3)
Early years lead practitioner (level 5)
Early years practitioner (level 2)
Electro-mechanical engineer (level 6)
Engineering manufacturing technician (level 4)
Engineering technician (level 3)
Hairdressing professional (level 2)
Hospitality manager (level 4)
Hospitality team member (level 2)
Installation and maintenance electrician (level 3)
Laboratory technician (level 3)
Lead adult care worker (level 3)
Leader in adult care (level 5)
Learning and skills teacher (level 5)
Machining technician (level 3)
Maintenance and operations engineering technician (level 3)
Manufacturing engineer (degree) (level 6)
Maritime mechanical and electrical mechanic (level 2)
Metal fabricator (level 3)
Motor vehicle service and maintenance technician - light vehicle (level 3)
Nuclear scientist and nuclear engineer (integrated degree) (level 6)
Officer of the watch (near coastal) (level 3)
Operations manager (level 5)
People professional (level 5)
Plasterer (level 2)
Plate welder (level 3)
Plumbing and domestic heating technician (level 3)
Process industry manufacturing technician (level 3)
Product design and development engineer (degree) (level 6)
Production chef (level 2)
Professional accounting or taxation technician (level 4)
Project manager (integrated degree) (level 6)
Property maintenance operative (level 2)
Seafarer (deck rating) (level 2)
Senior healthcare support worker (level 3)
Senior production chef (level 3)
Small vessel chief engineer (level 4)
Software development technician (level 3)
Teaching assistant (level 3)
Team leader (level 3)
Vehicle damage assessor (level 4)
Vehicle damage mechanical, electrical and trim (MET) technician (level 3)
Vehicle damage paint technician (level 3)
Vehicle damage panel technician (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

56% achievement rate (out of 330 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Salford, Greater Manchester Remove location

BLACKPOOL AND THE FYLDE COLLEGE’s training options

Head office 39.6 miles away

Ashfield Road, Blackpool, FY2 0HB

  • available At apprentice’s workplace
  • available Day release: 39.7 miles away
  • not available Block release

Day release address

BLACKPOOL AND THE FYLDE COLLEGE, Ashfield Road, Blackpool, Lancashire, FY2 0HB

Contact this provider about this course

Telephone
01253 504343
Shortlisted

BLACKPOOL AND THE FYLDE COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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