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Training provider

BARNET & SOUTHGATE COLLEGE

Employer reviews

Excellent (19 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 80% 20% 15
Getting new apprentices started 100% 0% 8
Initial assessment of apprentices 88% 12% 8
Reporting on progress of apprentices 50% 50% 8
Providing the right training at the right time 86% 14% 7
Improving apprentice skills 75% 25% 4
Working with small numbers of apprentices 100% 0% 2
Adapting to my needs 100% 0% 2
Training facilities 100% 0% 1

Apprentice reviews

Excellent (11 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 82% 18%
Taking into account your previous learning 91% 9%
Giving you relevant training that helps you perform your job better 91% 9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

Provider overview

We're one of the largest colleges in North London with over 14,000 students. We deliver more than 20 subject areas across three main campuses at: Wood Street (High Barnet), Southgate and Colindale . Being part of a large and vibrant College community benefits students as they prepare for the workplace or university. The diverse environment offers an excellent opportunity to meet a broader horizon of people and a larger College also brings with it bigger and better facilities, with state-of-the-art campuses, including our brand new five storey building close to Colindale tube station. The Colindale Skills Centre replaced the former Grahame Park campus and includes a construction technology centre and a hair and beauty centre.

Apprenticeship training course

Customer service practitioner (level 2)

92% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

birmingham, west midlands Remove location

BARNET & SOUTHGATE COLLEGE’s training options

Head office 91.2 miles away

Wood Street, Barnet, EN5 4AZ

  • not available At apprentice’s workplace
  • available Day release: 91.2 miles away
  • not available Block release

Day release address

Wood Street, Barnet, EN5 4AZ

Contact this provider about this course

Telephone
020 3764 4333
Shortlisted

BARNET & SOUTHGATE COLLEGE is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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