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Training provider

BARKING AND DAGENHAM COLLEGE

Employer reviews

Good (206 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 36% 64% 175
Reporting on progress of apprentices 21% 79% 143
Getting new apprentices started 67% 33% 78
Providing the right training at the right time 36% 64% 73
Improving apprentice skills 47% 53% 57
Training facilities 84% 16% 57
Adapting to my needs 46% 54% 41
Working with small numbers of apprentices 76% 24% 33
Initial assessment of apprentices 73% 27% 33

Apprentice reviews

Good (13 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 69% 31%
Ensuring you understand the requirements of your end-point assessment 77% 23%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 62% 38%
Providing accessible training resources 77% 23%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 92% 8%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 85% 15%
Supporting you and your apprenticeship 69% 31%
Resolving any issues you have 62% 38%
Preparing you for success in your future career 77% 23%

Provider overview

Whether you are a sole trader or a multi-national, well trained employees will keep your business healthy.

To develop the skills of your workforce effectively, you need flexible training options that are designed around your business needs, not off-the-shelf training packages.

That's where Barking & Dagenham College's Business Engagement Team can help.

Courses offered

View all 46 courses offered by this provider

Select a course to view locations, training options and contact details.

Assessor coach (level 4)
Bricklayer (level 2)
Business administrator (level 3)
Carpentry and joinery (level 2)
Construction quantity surveying technician (level 4)
Construction site supervisor (level 4)
Craft carpentry and joinery (level 3)
Customer service practitioner (level 2)
Customer service specialist (level 3)
Cyber security technician (level 3)
Cyber security technologist (2021) (level 4)
Data analyst (level 4)
Digital marketer (level 3)
Digital support technician (level 3)
Early years educator (level 3)
Early years practitioner (level 2)
Hospitality manager (level 4)
Hospitality supervisor (level 3)
Hospitality team member (level 2)
HR support (level 3)
Information communications technician (level 3)
Installation and maintenance electrician (level 3)
IT solutions technician (level 3)
Lead practitioner in adult care (level 4)
Leader in adult care (level 5)
Learning and skills mentor (level 4)
Learning and skills teacher (level 5)
Network cable installer (level 3)
Operations or departmental manager (level 5)
Painter and decorator (level 2)
Payroll administrator (level 3)
People professional (level 5)
Pharmacy services assistant (level 2)
Pharmacy technician (integrated) (level 3)
Plasterer (level 2)
Plumbing and domestic heating technician (level 3)
Production assistant - screen and audio (level 3)
Production chef (level 2)
Property maintenance operative (level 2)
Rail and rail systems engineer (level 5)
Rail engineering advanced technician (level 4)
Rail engineering technician (level 3)
Sporting excellence professional (level 3)
Surveying technician (level 3)
Teaching assistant (level 3)
Team leader or supervisor (level 3)
Apprenticeship training course

Customer service practitioner (level 2)

74% achievement rate (out of 30 apprentices)

66% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2018 to 2019 academic year.

BARKING AND DAGENHAM COLLEGE’s training options

Head office

Dagenham Road, Romford, RM7 0XU

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check BARKING AND DAGENHAM COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
020 3667 0333
Shortlisted

BARKING AND DAGENHAM COLLEGE is 1 of 442 training providers for Customer service practitioner (level 2).

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