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Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Employer reviews

Good (896 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 49% 51% 653
Reporting on progress of apprentices 29% 71% 483
Getting new apprentices started 83% 17% 427
Providing the right training at the right time 58% 42% 279
Working with small numbers of apprentices 88% 12% 255
Improving apprentice skills 71% 29% 240
Initial assessment of apprentices 73% 27% 237
Adapting to my needs 65% 35% 219
Training facilities 61% 39% 79

Apprentice reviews

Good (791 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 69% 31%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 72% 28%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 76% 24%
Supporting you and your apprenticeship 77% 23%
Resolving any issues you have 72% 28%
Preparing you for success in your future career 72% 28%

Provider overview

Babington is a leading national apprenticeship provider with an Ofsted 'Good' rating. We deliver flexible learning solutions for apprenticeships in accountancy, financial services, insurance, customer service, leadership and management, business admin, sales and marketing. Working with businesses of all sizes, we believe in the value that apprenticeship and upskilling staff brings to a company and the apprentice.

We've trained and assessed many apprentices across multiple sectors. We are proud of maintaining excellent service levels with our employers and delivering high-quality apprenticeship solutions that focus on creating a diverse and invested workforce.

Apprenticeship training course

Customer service practitioner (level 2)

58% achievement rate (out of 100 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

WA10 1BA Remove location

BABINGTON BUSINESS COLLEGE LIMITED’s training options

Head office 75.6 miles away

55 Colmore Row, Birmingham, B3 2AA

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
03333234050
Shortlisted

BABINGTON BUSINESS COLLEGE LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

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