Skip to main content

We're improving Find apprenticeship training. What do you think of this service? (opens in a new tab)


Training provider

B-SKILL LIMITED

Employer reviews

Excellent (22 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 85% 15% 13
Getting new apprentices started 85% 15% 13
Reporting on progress of apprentices 55% 45% 11
Providing the right training at the right time 78% 22% 9
Adapting to my needs 71% 29% 7
Working with small numbers of apprentices 100% 0% 5
Improving apprentice skills 33% 67% 3
Initial assessment of apprentices 100% 0% 2
Training facilities 0% 100% 1

Apprentice reviews

Excellent (17 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 76% 24%
Ensuring you understand the requirements of your end-point assessment 76% 24%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 88% 12%
Providing accessible training resources 94% 6%
Balancing online learning with classroom-based training to suit your apprenticeship 59% 41%
Taking into account your previous learning 76% 24%
Giving you relevant training that helps you perform your job better 88% 12%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 82% 18%
Resolving any issues you have 82% 18%
Preparing you for success in your future career 88% 12%

Provider overview

Established in 2000, B-Skill is a main route provider of apprenticeships and a prime provider of AEB, learner loans and traineeships. Since the introduction of the apprenticeship levy, B-Skill has developed a reputation to provide its employer base with a comprehensive apprenticeship offer up to and including Level 5.

Our new end-to-end digital platform offers digital enrolment and provides apprentices with the full curriculum resources to facilitate off-the-job training, supported by experienced learning and development coaches from induction through to end point assessment.

Please see the full list of standards offered on the Find apprenticeship training for your apprentice website.

Courses offered

View all 6 courses offered by this provider
Apprenticeship training course

Customer service practitioner (level 2)

51% achievement rate (out of 40 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Salford, Greater Manchester Remove location

B-SKILL LIMITED’s training options

Head office 104.8 miles away

Ybn, Delta Bank Road, Gateshead, NE11 9DJ

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Contact this provider about this course

Telephone
0333 900 0694
Shortlisted

B-SKILL LIMITED is 1 of 402 training providers for Customer service practitioner (level 2) at the apprenticeship location.

View training providers

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)

Back to top View shortlist