Training provider

B-SKILL LIMITED

Employer reviews

Good (30 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	73%	27%	15
Getting new apprentices started	87%	13%	15
Providing the right training at the right time	79%	21%	14
Reporting on progress of apprentices	50%	50%	14
Adapting to my needs	67%	33%	9
Improving apprentice skills	67%	33%	6
Working with small numbers of apprentices	100%	0%	5
Initial assessment of apprentices	50%	50%	2
Training facilities	0%	100%	1

Apprentice reviews

Not yet reviewed

Provider overview

Established in 2000, B-Skill is a main route provider of apprenticeships and a prime provider of AEB, learner loans and traineeships. Since the introduction of the apprenticeship levy, B-Skill has developed a reputation to provide its employer base with a comprehensive apprenticeship offer up to and including Level 5.  Our new end-to-end digital platform offers digital enrolment and provides apprentices with the full curriculum resources to facilitate off-the-job training, supported by experienced learning and development coaches from induction through to end point assessment.

Please see the full list of standards offered on the Find apprenticeship training for your apprentice website.

Courses offered

View all 7 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Operations or departmental manager (level 5)

Supply chain warehouse operative (level 2)

Team leader or supervisor (level 3)

Youth support worker (level 3)

Apprenticeship training course

Customer service practitioner (level 2)

67% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate

The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

B-SKILL LIMITED’s training options

Head office

Ybn, Delta Bank Road, Gateshead, NE11 9DJ

• available At apprentice’s workplace
• not available Day release
• not available Block release

Apprenticeship location

Check B-SKILL LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

• Email: business@b-skill.com
• Telephone: 0333 900 0690
• Website: http://b-skill.com/apprenticeships-newcastle/customer-service/

Shortlisted

B-SKILL LIMITED is 1 of 445 training providers for Customer service practitioner (level 2).

View training providers for this course