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Training provider

ALLIANCE LEARNING

Employer reviews

Good (119 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 52% 48% 90
Reporting on progress of apprentices 44% 56% 63
Getting new apprentices started 98% 2% 43
Improving apprentice skills 76% 24% 41
Providing the right training at the right time 74% 26% 35
Initial assessment of apprentices 74% 26% 34
Training facilities 84% 16% 32
Adapting to my needs 89% 11% 27
Working with small numbers of apprentices 95% 5% 22

Apprentice reviews

Not yet reviewed

Provider overview

Alliance Learning is a training provider based in Horwich, Bolton, with 55 years' experience in delivering training and apprenticeships. We specialise in Engineering, Fabrication & Welding, Management, Business and Customer Service. We also support apprentices to achieve English and Maths as part of our apprenticeship programmes. Our training facilities, based in Horwich, are up-to-date with the latest equipment and machinery. This supports our apprentices to receive first class training and development from our highly experienced tutors with which to succeed in the workplace.

Apprenticeship training course

Customer service practitioner (level 2)

90% pass rate (out of 40 apprentices)

66% national average pass rate

Explain pass rate
The percentage of apprentices who successfully passed a similar apprenticeship with this training provider in the 2018 to 2019 academic year.

ALLIANCE LEARNING’s training options

  • available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check ALLIANCE LEARNING’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01204 677888
Shortlisted

ALLIANCE LEARNING is 1 of 449 training providers for Customer service practitioner (level 2).

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