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Training provider

ACCESS TO MUSIC LIMITED

Employer reviews

Good (50 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 68% 32% 37
Reporting on progress of apprentices 61% 39% 23
Providing the right training at the right time 81% 19% 16
Working with small numbers of apprentices 100% 0% 16
Getting new apprentices started 54% 46% 13
Improving apprentice skills 100% 0% 13
Adapting to my needs 100% 0% 13
Initial assessment of apprentices 64% 36% 11
Training facilities 43% 57% 7

Apprentice reviews

Good (10 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 60% 40%
Ensuring you understand the requirements of your end-point assessment 70% 30%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 70% 30%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 70% 30%
Taking into account your previous learning 60% 40%
Giving you relevant training that helps you perform your job better 50% 50%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 80% 20%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 70% 30%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 70% 30%

Provider overview

Access Creative College (ACC) evolved from Access to Music (founded 1992) to reflect the need for a broader creative offer in the post-16 sector. The college provides bespoke training in music, games, media and events as an alternative to school sixth form, or regional FE college. It also delivers an expanding degree offer in partnership with Nottingham Trent University.

ACC is a national training provider operating from seven campuses across England. These are Birmingham, Bristol, Lincoln, London, Manchester, Norwich and York. Each campus is a friendly environment of aspiring creatives, guided by tutors who are industry professionals.

Courses are available from levels 1 to 5, from a one-year Creative Careers course, to foundation degrees.

Apprenticeship training course

Customer service practitioner (level 2)

ACCESS TO MUSIC LIMITED’s training options

Head office

Heath Mill Studios, 68 Heath Mill Lane, Birmingham, B9 4AR

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check ACCESS TO MUSIC LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
0800 28 18 42
Shortlisted

ACCESS TO MUSIC LIMITED is 1 of 443 training providers for Customer service practitioner (level 2).

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