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Employer reviews

Good (50 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 68% 32% 37
Reporting on progress of apprentices 61% 39% 23
Providing the right training at the right time 81% 19% 16
Working with small numbers of apprentices 100% 0% 16
Getting new apprentices started 54% 46% 13
Improving apprentice skills 100% 0% 13
Adapting to my needs 100% 0% 13
Initial assessment of apprentices 64% 36% 11
Training facilities 43% 57% 7

Apprentice reviews

Not yet reviewed

Provider overview

Access Creative College (ACC) evolved from Access to Music (founded 1992) to reflect the need for a broader creative offer in the post-16 sector. The college provides bespoke training in music, games, media and events as an alternative to school sixth form, or regional FE college. It also delivers an expanding degree offer in partnership with Nottingham Trent University.

ACC is a national training provider operating from seven campuses across England. These are Birmingham, Bristol, Lincoln, London, Manchester, Norwich and York. Each campus is a friendly environment of aspiring creatives, guided by tutors who are industry professionals.

Courses are available from levels 1 to 5, from a one-year Creative Careers course, to foundation degrees.

Apprenticeship training course

Customer service practitioner (level 2)

88% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

ACCESS TO MUSIC LIMITED’s training options

Head office

Heath Mill Studios, 68 Heath Mill Lane, Birmingham, B9 4AR

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check ACCESS TO MUSIC LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

0800 28 18 42

ACCESS TO MUSIC LIMITED is 1 of 415 training providers for Customer service practitioner (level 2).

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