Skip to main content

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)


Training provider

ABINGDON AND WITNEY COLLEGE

Employer reviews

Excellent (83 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 65% 35% 62
Reporting on progress of apprentices 44% 56% 45
Getting new apprentices started 77% 23% 39
Training facilities 93% 7% 27
Initial assessment of apprentices 100% 0% 23
Providing the right training at the right time 81% 19% 21
Improving apprentice skills 86% 14% 21
Adapting to my needs 60% 40% 15
Working with small numbers of apprentices 100% 0% 7

Apprentice reviews

Good (81 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 69% 31%
Ensuring you understand the requirements of your end-point assessment 78% 22%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 77% 23%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 84% 16%

Provider overview

Abingdon & Witney College offer the best performing apprenticeship programmes in Oxfordshire (Oxfordshire LMI, Winter 2016, p33), with 15/16 timely success rates at 79%, much higher than the national average. We have also recently invested over £30 million in our campuses, creating realistic working environments.

Our apprenticeships are great employment preparation, combining work-based and classroom training, apprentices learn the ropes at college and build on this at work, receiving high levels of support throughout their programme.

We are currently working with a range of local employers to prepare for the Apprenticeship Levy, if you're not sure where to start then let us help!

Call our team now on 01235 216 216 to book a free consultation

Apprenticeship training course

Customer service practitioner (level 2)

74% achievement rate (out of 20 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

ABINGDON AND WITNEY COLLEGE’s training options

Head office

Wootton Road, Abingdon, OX14 1GG

  • not available At apprentice’s workplace
  • available Day release
  • not available Block release

Apprenticeship location

Check ABINGDON AND WITNEY COLLEGE’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01235216216
Shortlisted

ABINGDON AND WITNEY COLLEGE is 1 of 407 training providers for Customer service practitioner (level 2).

View training providers for this course

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)

Back to top View shortlist