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Training provider

SMART TRAINING AND RECRUITMENT LIMITED

UKPRN 10005927

Adult care worker (level 2)

Training options for this course

This provider offers these training options for this course in Bristol, Bristol. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Course achievements and participation

Achievements

45.8%

of apprentices (32 of 70) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 54.2% did not pass or left the course before taking the assessment.

46.1% national achievement rate

Participation

112

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Good

average review from 4 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 26 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (9 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    71%29%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    86%14%

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    71%29%
  • Providing accessible training resources(selected by 7 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    71%29%
  • Taking into account your previous learning(selected by 7 apprentices)

    71%29%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    71%29%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    71%29%

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    71%29%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    100%0%
  • Resolving any issues you have(selected by 7 apprentices)

    71%29%
  • Preparing you for success in your future career(selected by 7 apprentices)

    71%29%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 71% 29%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 71% 29%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 71% 29%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 71% 29%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 71% 29%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 71% 29%

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Communication with employers(selected by 4 employers)

    50%50%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    33%67%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 50% 50% 4
Getting new apprentices started 100% 0% 2
Improving apprentice skills 100% 0% 3
Reporting on progress of apprentices 33% 67% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (26 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 26 apprentices)

    88%12%
  • Ensuring you understand the requirements of your end-point assessment(selected by 26 apprentices)

    88%12%

Organisation

  • Organising well-structured training(selected by 26 apprentices)

    88%12%
  • Providing accessible training resources(selected by 26 apprentices)

    85%15%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 26 apprentices)

    85%15%
  • Taking into account your previous learning(selected by 26 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 26 apprentices)

    77%23%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 26 apprentices)

    85%15%

Support

  • Helping you learn new skills and develop existing ones(selected by 26 apprentices)

    88%12%
  • Supporting you and your apprenticeship(selected by 26 apprentices)

    85%15%
  • Resolving any issues you have(selected by 26 apprentices)

    81%19%
  • Preparing you for success in your future career(selected by 26 apprentices)

    88%12%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 88% 12%
Ensuring you understand the requirements of your end-point assessment 88% 12%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 88% 12%
Providing accessible training resources 85% 15%
Balancing online learning with classroom-based training to suit your apprenticeship 85% 15%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 77% 23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 85% 15%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 85% 15%
Resolving any issues you have 81% 19%
Preparing you for success in your future career 88% 12%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    0%100%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 0% 100% 1
Getting new apprentices started 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 1
Adapting to my needs 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (54 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 54 apprentices)

    93%7%
  • Ensuring you understand the requirements of your end-point assessment(selected by 54 apprentices)

    89%11%

Organisation

  • Organising well-structured training(selected by 54 apprentices)

    87%13%
  • Providing accessible training resources(selected by 54 apprentices)

    91%9%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 54 apprentices)

    76%24%
  • Taking into account your previous learning(selected by 54 apprentices)

    96%4%
  • Giving you relevant training that helps you perform your job better(selected by 54 apprentices)

    96%4%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 54 apprentices)

    93%7%

Support

  • Helping you learn new skills and develop existing ones(selected by 54 apprentices)

    98%2%
  • Supporting you and your apprenticeship(selected by 54 apprentices)

    93%7%
  • Resolving any issues you have(selected by 54 apprentices)

    98%2%
  • Preparing you for success in your future career(selected by 54 apprentices)

    91%9%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 93% 7%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 87% 13%
Providing accessible training resources 91% 9%
Balancing online learning with classroom-based training to suit your apprenticeship 76% 24%
Taking into account your previous learning 96% 4%
Giving you relevant training that helps you perform your job better 96% 4%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 98% 2%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 98% 2%
Preparing you for success in your future career 91% 9%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (33 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 18 employers)

    89%11%
  • Communication with employers(selected by 21 employers)

    57%43%
  • Getting new apprentices started(selected by 14 employers)

    86%14%
  • Improving apprentice skills(selected by 7 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 11 employers)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 20 employers)

    50%50%
  • Adapting to my needs(selected by 3 employers)

    67%33%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 89% 11% 18
Communication with employers 57% 43% 21
Getting new apprentices started 86% 14% 14
Improving apprentice skills 100% 0% 7
Working with small numbers of apprentices 100% 0% 11
Initial assessment of apprentices 100% 0% 2
Reporting on progress of apprentices 50% 50% 20
Adapting to my needs 67% 33% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (85 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 85 apprentices)

    92%8%
  • Ensuring you understand the requirements of your end-point assessment(selected by 85 apprentices)

    87%13%

Organisation

  • Organising well-structured training(selected by 85 apprentices)

    91%9%
  • Providing accessible training resources(selected by 85 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 85 apprentices)

    74%26%
  • Taking into account your previous learning(selected by 85 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 85 apprentices)

    89%11%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 85 apprentices)

    86%14%

Support

  • Helping you learn new skills and develop existing ones(selected by 85 apprentices)

    88%12%
  • Supporting you and your apprenticeship(selected by 85 apprentices)

    94%6%
  • Resolving any issues you have(selected by 85 apprentices)

    92%8%
  • Preparing you for success in your future career(selected by 85 apprentices)

    89%11%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 92% 8%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 91% 9%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 74% 26%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 89% 11%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 88% 12%
Supporting you and your apprenticeship 94% 6%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 89% 11%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (142 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 32 employers)

    78%22%
  • Communication with employers(selected by 103 employers)

    68%32%
  • Getting new apprentices started(selected by 63 employers)

    89%11%
  • Improving apprentice skills(selected by 35 employers)

    83%17%
  • Working with small numbers of apprentices(selected by 22 employers)

    100%0%
  • Initial assessment of apprentices(selected by 37 employers)

    86%14%
  • Reporting on progress of apprentices(selected by 71 employers)

    54%46%
  • Adapting to my needs(selected by 25 employers)

    80%20%
  • Training facilities(selected by 5 employers)

    60%40%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 78% 22% 32
Communication with employers 68% 32% 103
Getting new apprentices started 89% 11% 63
Improving apprentice skills 83% 17% 35
Working with small numbers of apprentices 100% 0% 22
Initial assessment of apprentices 86% 14% 37
Reporting on progress of apprentices 54% 46% 71
Adapting to my needs 80% 20% 25
Training facilities 60% 40% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (11 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 11 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 11 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 11 apprentices)

    100%0%
  • Providing accessible training resources(selected by 11 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 11 apprentices)

    73%27%
  • Taking into account your previous learning(selected by 11 apprentices)

    82%18%
  • Giving you relevant training that helps you perform your job better(selected by 11 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 11 apprentices)

    91%9%

Support

  • Helping you learn new skills and develop existing ones(selected by 11 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 11 apprentices)

    100%0%
  • Resolving any issues you have(selected by 11 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 11 apprentices)

    100%0%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 73% 27%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (180 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 53 employers)

    83%17%
  • Communication with employers(selected by 129 employers)

    65%35%
  • Getting new apprentices started(selected by 80 employers)

    89%11%
  • Improving apprentice skills(selected by 45 employers)

    87%13%
  • Working with small numbers of apprentices(selected by 33 employers)

    100%0%
  • Initial assessment of apprentices(selected by 40 employers)

    88%12%
  • Reporting on progress of apprentices(selected by 95 employers)

    53%47%
  • Adapting to my needs(selected by 29 employers)

    76%24%
  • Training facilities(selected by 5 employers)

    60%40%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 53
Communication with employers 65% 35% 129
Getting new apprentices started 89% 11% 80
Improving apprentice skills 87% 13% 45
Working with small numbers of apprentices 100% 0% 33
Initial assessment of apprentices 88% 12% 40
Reporting on progress of apprentices 53% 47% 95
Adapting to my needs 76% 24% 29
Training facilities 60% 40% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (185 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 183 apprentices)

    91%9%
  • Ensuring you understand the requirements of your end-point assessment(selected by 183 apprentices)

    89%11%

Organisation

  • Organising well-structured training(selected by 183 apprentices)

    89%11%
  • Providing accessible training resources(selected by 183 apprentices)

    92%8%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 183 apprentices)

    76%24%
  • Taking into account your previous learning(selected by 183 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 183 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 183 apprentices)

    87%13%

Support

  • Helping you learn new skills and develop existing ones(selected by 183 apprentices)

    91%9%
  • Supporting you and your apprenticeship(selected by 183 apprentices)

    93%7%
  • Resolving any issues you have(selected by 183 apprentices)

    92%8%
  • Preparing you for success in your future career(selected by 183 apprentices)

    90%10%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 91% 9%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 89% 11%
Providing accessible training resources 92% 8%
Balancing online learning with classroom-based training to suit your apprenticeship 76% 24%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 87% 13%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 92% 8%
Preparing you for success in your future career 90% 10%

Contact this training provider

Registered address
Suite 18, Mill Court Business Centre, Furrlongs, Newport, PO30 2AA
Telephone
01983 475006

Training provider overview and courses delivered

View 23 courses delivered by this training provider

Here at Smart, we believe that everyone deserves the opportunity to learn the skills they need to unlock and fulfill their potential through apprenticeships.

We opened our doors in 2003 and deliver high quality Government Funded programmes throughout England. With a team of talented training advisors ready to share their wealth of experience and knowledge. We are a dynamic Training Provider, approved by Ofsted and the ESFA to deliver apprenticeship programmes.

In fact, since we opened our doors, we have delivered thousands of successful apprenticeships and helped over 5,000 employers reap the benefit of having a dedicated, well trained, and enthusiastic workforce.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for SMART TRAINING AND RECRUITMENT LIMITED .

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Shortlisted

SMART TRAINING AND RECRUITMENT LIMITED is 1 of 195 training providers for Adult care worker (level 2).

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