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Training provider

Nova Training

UKPRN 10027272

Supply chain warehouse operative (level 2)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option	Location
At apprentice's workplace Training at the employer's location.	Training is provided at apprentice's workplaces in certain regions. Search for a city or postcode to see if the provider offers training at the apprentice's workplace in your location.
Day release One day a week at the provider's location.	Day release at multiple locations. View all day release locations 163A Station Road, Stechford, Birmingham, West Midlands, B33 8BA Steel House, 37 Church Street, Oldbury, B69 3AG 367 High Street, West Bromwich, West Midlands, B70 9QL SECOND FLOOR,, 103 Carnarvon Road, Clacton on Sea, Essex, CO15 6QA 50 Manor Road, Colchester, Essex, CO3 3LX John Stretton Memorial Hall, New Road, Kidderminster, Worcestershire, DY10 1AQ 111 Halesowen Road, Netherton, Dudley, West Midlands, DY2 9PY 2 Norwich Street, Dereham, Norfolk, NR19 1BX 8-10 Tan Bank, Wellington, Telford, TF1 1HJ 7-9 Wolverhampton Road, Cannock, WS11 1AP Bloxwich Fire Station, High Street, Walsall, Bloxwich, WS3 3JT BUSHBURY LANE, WOLVERHAMPTON, WV10 9TT 3 Lower Lichfield Street, Willenhall, Walsall, West Midlands, WV13 1PX

Course achievements and participation

Achievements

73%

of apprentices (29 of 40) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 27% did not pass or left the course before taking the assessment.

70.7% national achievement rate

Participation

250

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

VeryPoor

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 16 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 5 apprentices)

  60%40%

• Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

  60%40%

Organisation

• Organising well-structured training(selected by 5 apprentices)

  60%40%

• Providing accessible training resources(selected by 5 apprentices)

  60%40%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

  60%40%

• Taking into account your previous learning(selected by 5 apprentices)

  80%20%

• Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

  80%20%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

  60%40%

Support

• Helping you learn new skills and develop existing ones(selected by 5 apprentices)

  60%40%

• Supporting you and your apprenticeship(selected by 5 apprentices)

  60%40%

• Resolving any issues you have(selected by 5 apprentices)

  60%40%

• Preparing you for success in your future career(selected by 5 apprentices)

  60%40%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	60%	40%
Ensuring you understand the requirements of your end-point assessment	60%	40%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	60%	40%
Providing accessible training resources	60%	40%
Balancing online learning with classroom-based training to suit your apprenticeship	60%	40%
Taking into account your previous learning	80%	20%
Giving you relevant training that helps you perform your job better	80%	20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	60%	40%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	60%	40%
Supporting you and your apprenticeship	60%	40%
Resolving any issues you have	60%	40%
Preparing you for success in your future career	60%	40%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Very poor (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  0%100%

• Communication with employers(selected by 1 employer)

  0%100%

• Getting new apprentices started(selected by 1 employer)

  0%100%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	0%	100%	1
Communication with employers	0%	100%	1
Getting new apprentices started	0%	100%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (16 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 16 apprentices)

  62%38%

• Ensuring you understand the requirements of your end-point assessment(selected by 16 apprentices)

  81%19%

Organisation

• Organising well-structured training(selected by 16 apprentices)

  69%31%

• Providing accessible training resources(selected by 16 apprentices)

  75%25%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 16 apprentices)

  75%25%

• Taking into account your previous learning(selected by 16 apprentices)

  69%31%

• Giving you relevant training that helps you perform your job better(selected by 16 apprentices)

  56%44%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 16 apprentices)

  75%25%

Support

• Helping you learn new skills and develop existing ones(selected by 16 apprentices)

  69%31%

• Supporting you and your apprenticeship(selected by 16 apprentices)

  75%25%

• Resolving any issues you have(selected by 16 apprentices)

  69%31%

• Preparing you for success in your future career(selected by 16 apprentices)

  69%31%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	62%	38%
Ensuring you understand the requirements of your end-point assessment	81%	19%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	69%	31%
Providing accessible training resources	75%	25%
Balancing online learning with classroom-based training to suit your apprenticeship	75%	25%
Taking into account your previous learning	69%	31%
Giving you relevant training that helps you perform your job better	56%	44%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	75%	25%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	69%	31%
Supporting you and your apprenticeship	75%	25%
Resolving any issues you have	69%	31%
Preparing you for success in your future career	69%	31%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (9 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 5 employers)

  80%20%

• Communication with employers(selected by 5 employers)

  60%40%

• Getting new apprentices started(selected by 7 employers)

  100%0%

• Improving apprentice skills(selected by 4 employers)

  100%0%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 3 employers)

  100%0%

• Reporting on progress of apprentices(selected by 5 employers)

  40%60%

• Adapting to my needs(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	80%	20%	5
Communication with employers	60%	40%	5
Getting new apprentices started	100%	0%	7
Improving apprentice skills	100%	0%	4
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	3
Reporting on progress of apprentices	40%	60%	5
Adapting to my needs	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 12 apprentices)

  75%25%

• Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

  83%17%

Organisation

• Organising well-structured training(selected by 12 apprentices)

  67%33%

• Providing accessible training resources(selected by 12 apprentices)

  67%33%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

  50%50%

• Taking into account your previous learning(selected by 12 apprentices)

  58%42%

• Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

  67%33%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

  75%25%

Support

• Helping you learn new skills and develop existing ones(selected by 12 apprentices)

  92%8%

• Supporting you and your apprenticeship(selected by 12 apprentices)

  83%17%

• Resolving any issues you have(selected by 12 apprentices)

  75%25%

• Preparing you for success in your future career(selected by 12 apprentices)

  75%25%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	75%	25%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	67%	33%
Providing accessible training resources	67%	33%
Balancing online learning with classroom-based training to suit your apprenticeship	50%	50%
Taking into account your previous learning	58%	42%
Giving you relevant training that helps you perform your job better	67%	33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	75%	25%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	92%	8%
Supporting you and your apprenticeship	83%	17%
Resolving any issues you have	75%	25%
Preparing you for success in your future career	75%	25%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (12 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 2 employers)

  100%0%

• Communication with employers(selected by 9 employers)

  33%67%

• Getting new apprentices started(selected by 6 employers)

  83%17%

• Improving apprentice skills(selected by 4 employers)

  75%25%

• Working with small numbers of apprentices(selected by 1 employer)

  0%100%

• Initial assessment of apprentices(selected by 4 employers)

  75%25%

• Reporting on progress of apprentices(selected by 5 employers)

  60%40%

• Adapting to my needs(selected by 5 employers)

  60%40%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	2
Communication with employers	33%	67%	9
Getting new apprentices started	83%	17%	6
Improving apprentice skills	75%	25%	4
Working with small numbers of apprentices	0%	100%	1
Initial assessment of apprentices	75%	25%	4
Reporting on progress of apprentices	60%	40%	5
Adapting to my needs	60%	40%	5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (12 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  33%67%

• Communication with employers(selected by 9 employers)

  33%67%

• Getting new apprentices started(selected by 6 employers)

  83%17%

• Improving apprentice skills(selected by 4 employers)

  75%25%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  50%50%

• Reporting on progress of apprentices(selected by 8 employers)

  75%25%

• Adapting to my needs(selected by 4 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	33%	67%	3
Communication with employers	33%	67%	9
Getting new apprentices started	83%	17%	6
Improving apprentice skills	75%	25%	4
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	50%	50%	2
Reporting on progress of apprentices	75%	25%	8
Adapting to my needs	50%	50%	4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (34 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 11 employers)

  64%36%

• Communication with employers(selected by 24 employers)

  38%62%

• Getting new apprentices started(selected by 20 employers)

  85%15%

• Improving apprentice skills(selected by 12 employers)

  83%17%

• Working with small numbers of apprentices(selected by 3 employers)

  67%33%

• Initial assessment of apprentices(selected by 9 employers)

  78%22%

• Reporting on progress of apprentices(selected by 18 employers)

  61%39%

• Adapting to my needs(selected by 11 employers)

  64%36%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	64%	36%	11
Communication with employers	38%	62%	24
Getting new apprentices started	85%	15%	20
Improving apprentice skills	83%	17%	12
Working with small numbers of apprentices	67%	33%	3
Initial assessment of apprentices	78%	22%	9
Reporting on progress of apprentices	61%	39%	18
Adapting to my needs	64%	36%	11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (33 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 33 apprentices)

  67%33%

• Ensuring you understand the requirements of your end-point assessment(selected by 33 apprentices)

  79%21%

Organisation

• Organising well-structured training(selected by 33 apprentices)

  67%33%

• Providing accessible training resources(selected by 33 apprentices)

  70%30%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 33 apprentices)

  64%36%

• Taking into account your previous learning(selected by 33 apprentices)

  67%33%

• Giving you relevant training that helps you perform your job better(selected by 33 apprentices)

  64%36%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 33 apprentices)

  73%27%

Support

• Helping you learn new skills and develop existing ones(selected by 33 apprentices)

  76%24%

• Supporting you and your apprenticeship(selected by 33 apprentices)

  76%24%

• Resolving any issues you have(selected by 33 apprentices)

  70%30%

• Preparing you for success in your future career(selected by 33 apprentices)

  70%30%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	67%	33%
Ensuring you understand the requirements of your end-point assessment	79%	21%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	67%	33%
Providing accessible training resources	70%	30%
Balancing online learning with classroom-based training to suit your apprenticeship	64%	36%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	64%	36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	73%	27%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	76%	24%
Supporting you and your apprenticeship	76%	24%
Resolving any issues you have	70%	30%
Preparing you for success in your future career	70%	30%

Contact this training provider

• Registered address: 3 Lower Lichfield Street, Willenhall, WV13 1PX
• Email: info@novatraining.co.uk
• Telephone: 01902716100
• Website: https://novatraining.co.uk/contact

Training provider overview and courses delivered

View 18 courses delivered by this training provider

Select a course to view location, training options and contact details

• Business administrator (level 3)
• Customer service practitioner (level 2)
• Early years educator (level 3)
• Early years practitioner (level 2)
• Heavy vehicle service and maintenance technician (level 3)
• Improvement technician (level 3)
• Lean manufacturing operative (level 2)
• Learning and skills assessor (level 3)
• Learning and skills teacher (level 5)
• Motor vehicle service and maintenance technician - light vehicle (level 3)
• Operations manager (level 5)
• Retailer (level 2)
• Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)
• Supply chain warehouse operative (level 2)
• Teaching assistant (level 3)
• Team leader (level 3)
• Trade supplier (level 2)
• Transport and warehouse operations supervisor (level 3)

Nova Training is an Ofsted-accredited Good Provider offering training to various industries across the country. With over 30 years of experience in education and 13 locations, we are well-equipped to deliver apprenticeship provisions throughout the country.

We offer an extensive portfolio of qualifications from level 2 to level 5, available to new apprentices and current employees.

Our apprenticeship programme specialises in the following fields: production and warehouse, management & coaching, business, customer service, retail, education including early years and a wide range of apprenticeship standards in the automotive industry.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for Nova Training .

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Shortlisted

Nova Training is 1 of 110 training providers for Supply chain warehouse operative (level 2).

View training providers for this course