Training provider

MERCURI INTERNATIONAL (UK) LIMITED

Employer reviews

Good (43 reviews)

Employer review details

Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement

Communication with employers(selected by 35 employers)
77%23%
Providing the right training at the right time(selected by 19 employers)
68%32%
Reporting on progress of apprentices(selected by 16 employers)
75%25%
Improving apprentice skills(selected by 15 employers)
73%27%
Adapting to my needs(selected by 15 employers)
73%27%
Getting new apprentices started(selected by 10 employers)
60%40%
Working with small numbers of apprentices(selected by 5 employers)
80%20%
Training facilities(selected by 4 employers)
25%75%
Initial assessment of apprentices(selected by 3 employers)
100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	77%	23%	35
Providing the right training at the right time	68%	32%	19
Reporting on progress of apprentices	75%	25%	16
Improving apprentice skills	73%	27%	15
Adapting to my needs	73%	27%	15
Getting new apprentices started	60%	40%	10
Working with small numbers of apprentices	80%	20%	5
Training facilities	25%	75%	4
Initial assessment of apprentices	100%	0%	3

Apprentice reviews

Excellent (11 reviews)

Apprentice review details

Change to table and accessible view

Percentage of apprentices that agreed with this statement
Percentage of apprentices that disagreed with this statement

Communication

Communicating clearly with you
91%9%
Ensuring you understand the requirements of your end-point assessment
91%9%

Organisation

Organising well-structured training
82%18%
Providing accessible training resources
82%18%
Balancing online learning with classroom-based training to suit your apprenticeship
82%18%
Taking into account your previous learning
91%9%
Giving you relevant training that helps you perform your job better
82%18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%18%

Support

Helping you learn new skills and develop existing ones
82%18%
Supporting you and your apprenticeship
82%18%
Resolving any issues you have
82%18%
Preparing you for success in your future career
82%18%

Change to graph view

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	91%	9%
Ensuring you understand the requirements of your end-point assessment	91%	9%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	82%	18%
Providing accessible training resources	82%	18%
Balancing online learning with classroom-based training to suit your apprenticeship	82%	18%
Taking into account your previous learning	91%	9%
Giving you relevant training that helps you perform your job better	82%	18%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	82%	18%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	82%	18%
Supporting you and your apprenticeship	82%	18%
Resolving any issues you have	82%	18%
Preparing you for success in your future career	82%	18%

Provider overview

Mercuri International UK is a nationwide training provider with 60 years experience delivering commercial excellence by transforming organizations and empowering people to reach their potential. We have been working with employers across the UK delivering apprenticeship programmes since the beginning of 2019. Our programmes are delivered through a combination of integrated multi-format learning methods. Mercuri Coaches work with apprentices using virtual & remote learning platforms as well as face to face classroom sessions. We work with employers wherever they are, providing closed cohort apprenticeships as well delivering open cohorts to apprentices from different employers at a range of geographical locations.

Courses offered

View all 10 courses offered by this provider

Select a course to view locations, training options and contact details.

Business administrator (level 3)

Content creator (level 3)

Customer service practitioner (level 2)

Customer service specialist (level 3)

Early years practitioner (level 2)

Improvement technician (level 3)

IT technical salesperson (level 3)

Operations manager (level 5)

Sales executive (level 4)

Team leader (level 3)

Apprenticeship training course

Team leader (level 3)

56% achievement rate (out of 20 apprentices)

58% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.