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Training provider

ALPHABET TRAINING GROUP LTD

UKPRN 10049431

Team leader (level 3)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces across England.

Day release

One day a week at the provider's location.

Central Buildings, Richmond Terrace, Blackburn, Lancashire, BB1 7AP

Course achievements and participation

Achievements

35.3%

of apprentices (7 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 64.7% did not pass or left the course before taking the assessment.

61.5% national achievement rate

Participation

28

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 5 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (6 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    67%33%
  • Communication with employers(selected by 6 employers)

    83%17%
  • Getting new apprentices started(selected by 3 employers)

    67%33%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 3
Communication with employers 83% 17% 6
Getting new apprentices started 67% 33% 3
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 3
Adapting to my needs 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    100%0%
  • Providing accessible training resources(selected by 7 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 7 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    100%0%
  • Resolving any issues you have(selected by 7 apprentices)

    86%14%
  • Preparing you for success in your future career(selected by 7 apprentices)

    100%0%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 86% 14%
Preparing you for success in your future career 100% 0%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (5 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 5 employers)

    80%20%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 3 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    0%100%
  • Reporting on progress of apprentices(selected by 3 employers)

    0%100%
  • Adapting to my needs(selected by 1 employer)

    0%100%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 80% 20% 5
Getting new apprentices started 100% 0% 2
Improving apprentice skills 67% 33% 3
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 0% 100% 2
Reporting on progress of apprentices 0% 100% 3
Adapting to my needs 0% 100% 1
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    86%14%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    86%14%
  • Providing accessible training resources(selected by 7 apprentices)

    86%14%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    86%14%
  • Taking into account your previous learning(selected by 7 apprentices)

    71%29%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    86%14%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    86%14%
  • Resolving any issues you have(selected by 7 apprentices)

    71%29%
  • Preparing you for success in your future career(selected by 7 apprentices)

    86%14%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 86% 14%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 86% 14%
Providing accessible training resources 86% 14%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 86% 14%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 86% 14%
Resolving any issues you have 71% 29%
Preparing you for success in your future career 86% 14%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (5 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    75%25%
  • Communication with employers(selected by 3 employers)

    67%33%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
  • Adapting to my needs(selected by 3 employers)

    67%33%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 4
Communication with employers 67% 33% 3
Getting new apprentices started 100% 0% 3
Improving apprentice skills 100% 0% 1
Reporting on progress of apprentices 100% 0% 1
Adapting to my needs 67% 33% 3
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 6 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 6 apprentices)

    67%33%
  • Providing accessible training resources(selected by 6 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

    83%17%
  • Taking into account your previous learning(selected by 6 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

    67%33%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 6 apprentices)

    83%17%
  • Supporting you and your apprenticeship(selected by 6 apprentices)

    67%33%
  • Resolving any issues you have(selected by 6 apprentices)

    83%17%
  • Preparing you for success in your future career(selected by 6 apprentices)

    67%33%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 67% 33%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 83% 17%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 67% 33%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 67% 33%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (16 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 9 employers)

    78%22%
  • Communication with employers(selected by 14 employers)

    79%21%
  • Getting new apprentices started(selected by 8 employers)

    88%12%
  • Improving apprentice skills(selected by 4 employers)

    75%25%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    33%67%
  • Reporting on progress of apprentices(selected by 7 employers)

    57%43%
  • Adapting to my needs(selected by 5 employers)

    60%40%
  • Training facilities(selected by 4 employers)

    75%25%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 78% 22% 9
Communication with employers 79% 21% 14
Getting new apprentices started 88% 12% 8
Improving apprentice skills 75% 25% 4
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 33% 67% 3
Reporting on progress of apprentices 57% 43% 7
Adapting to my needs 60% 40% 5
Training facilities 75% 25% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (20 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 20 apprentices)

    95%5%
  • Ensuring you understand the requirements of your end-point assessment(selected by 20 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 20 apprentices)

    85%15%
  • Providing accessible training resources(selected by 20 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 20 apprentices)

    90%10%
  • Taking into account your previous learning(selected by 20 apprentices)

    90%10%
  • Giving you relevant training that helps you perform your job better(selected by 20 apprentices)

    85%15%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 20 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 20 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 20 apprentices)

    85%15%
  • Resolving any issues you have(selected by 20 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 20 apprentices)

    85%15%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 95% 5%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 85% 15%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 90% 10%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 85% 15%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 85% 15%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 85% 15%

Contact this training provider

Registered address
Central Buildings, Richmond Terrace, Blackburn, BB1 7AP
Telephone
01254679998

Training provider overview and courses delivered

View 8 courses delivered by this training provider

We understand that trying to recruit, train and retrain team members is an ongoing concern, so Get SET Academy is here to help. We aim to provide a high-quality apprenticeship journey for both the employer and apprentice. We provide a hassle-free service that achieves simplicity in recruiting and training exceptional apprentices and as a result creating sustainable jobs for talented individuals. Our apprenticeships are available in Lancashire, Yorkshire and Greater Manchester and can support the development of knowledge, skills and behaviours of your staff while accessing admin support, financial help and structured training. Our staff have a wealth of industry experience and keep up to date with the latest sectorial requirements.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for ALPHABET TRAINING GROUP LTD .

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ALPHABET TRAINING GROUP LTD is 1 of 530 training providers for Team leader (level 3).

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