Training provider

OPTIMUM SKILLS LIMITED

UKPRN 10043661

Team leader (level 3)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option	Location
At learner's workplace	This provider has said they do not deliver training at learner's workplaces in your region.

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

23

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

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Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

No reviews

Not enough apprentices have reviewed this provider.

Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025). Data collected by Department for Education.

View reviews with feedback from the last 5 years

1 August 2025 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  100%0%

• Communication with employers(selected by 4 employers)

  50%50%

• Getting new apprentices started(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 2 employers)

  50%50%

• Working with small numbers of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 1 employer)

  0%100%

• Training facilities(selected by 2 employers)

  50%50%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	3
Communication with employers	50%	50%	4
Getting new apprentices started	100%	0%	1
Improving apprentice skills	50%	50%	2
Working with small numbers of apprentices	0%	100%	1
Reporting on progress of apprentices	0%	100%	1
Training facilities	50%	50%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2024 to 31 July 2025

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 1 employer)

  100%0%

• Improving apprentice skills(selected by 1 employer)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	100%	0%	1
Improving apprentice skills	100%	0%	1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (9 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 3 employers)

  67%33%

• Communication with employers(selected by 7 employers)

  57%43%

• Getting new apprentices started(selected by 3 employers)

  100%0%

• Improving apprentice skills(selected by 5 employers)

  80%20%

• Initial assessment of apprentices(selected by 1 employer)

  0%100%

• Reporting on progress of apprentices(selected by 6 employers)

  33%67%

• Adapting to my needs(selected by 3 employers)

  100%0%

• Training facilities(selected by 3 employers)

  67%33%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	67%	33%	3
Communication with employers	57%	43%	7
Getting new apprentices started	100%	0%	3
Improving apprentice skills	80%	20%	5
Initial assessment of apprentices	0%	100%	1
Reporting on progress of apprentices	33%	67%	6
Adapting to my needs	100%	0%	3
Training facilities	67%	33%	3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 6 apprentices)

  67%33%

• Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

  83%17%

Organisation

• Organising well-structured training(selected by 6 apprentices)

  67%33%

• Providing accessible training resources(selected by 6 apprentices)

  83%17%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

  83%17%

• Taking into account your previous learning(selected by 6 apprentices)

  67%33%

• Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

  83%17%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

  67%33%

Support

• Helping you learn new skills and develop existing ones(selected by 6 apprentices)

  83%17%

• Supporting you and your apprenticeship(selected by 6 apprentices)

  83%17%

• Resolving any issues you have(selected by 6 apprentices)

  83%17%

• Preparing you for success in your future career(selected by 6 apprentices)

  83%17%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	67%	33%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	67%	33%
Providing accessible training resources	83%	17%
Balancing online learning with classroom-based training to suit your apprenticeship	83%	17%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	83%	17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	67%	33%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	83%	17%
Supporting you and your apprenticeship	83%	17%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	83%	17%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (5 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 1 employer)

  100%0%

• Communication with employers(selected by 4 employers)

  75%25%

• Getting new apprentices started(selected by 4 employers)

  75%25%

• Improving apprentice skills(selected by 1 employer)

  0%100%

• Working with small numbers of apprentices(selected by 1 employer)

  100%0%

• Initial assessment of apprentices(selected by 2 employers)

  100%0%

• Reporting on progress of apprentices(selected by 3 employers)

  0%100%

• Adapting to my needs(selected by 2 employers)

  100%0%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	100%	0%	1
Communication with employers	75%	25%	4
Getting new apprentices started	75%	25%	4
Improving apprentice skills	0%	100%	1
Working with small numbers of apprentices	100%	0%	1
Initial assessment of apprentices	100%	0%	2
Reporting on progress of apprentices	0%	100%	3
Adapting to my needs	100%	0%	2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2021 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (19 reviews)

Areas of strength and improvement

Employers can select:

• up to 3 things they think are strengths
• up to 3 things they think need improvement

• Percentage of employers that selected this as a strength
• Percentage of employers that selected this as needs improvement

• Providing the right training at the right time(selected by 8 employers)

  88%12%

• Communication with employers(selected by 16 employers)

  62%38%

• Getting new apprentices started(selected by 8 employers)

  88%12%

• Improving apprentice skills(selected by 9 employers)

  67%33%

• Working with small numbers of apprentices(selected by 2 employers)

  50%50%

• Initial assessment of apprentices(selected by 3 employers)

  67%33%

• Reporting on progress of apprentices(selected by 10 employers)

  20%80%

• Adapting to my needs(selected by 5 employers)

  100%0%

• Training facilities(selected by 5 employers)

  60%40%

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Providing the right training at the right time	88%	12%	8
Communication with employers	62%	38%	16
Getting new apprentices started	88%	12%	8
Improving apprentice skills	67%	33%	9
Working with small numbers of apprentices	50%	50%	2
Initial assessment of apprentices	67%	33%	3
Reporting on progress of apprentices	20%	80%	10
Adapting to my needs	100%	0%	5
Training facilities	60%	40%	5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

• Percentage of apprentices who said this was to a reasonable standard
• Percentage of apprentices who said this was not to a reasonable standard

Communication

• Communicating clearly with you(selected by 6 apprentices)

  67%33%

• Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

  83%17%

Organisation

• Organising well-structured training(selected by 6 apprentices)

  67%33%

• Providing accessible training resources(selected by 6 apprentices)

  83%17%

• Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

  83%17%

• Taking into account your previous learning(selected by 6 apprentices)

  67%33%

• Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

  83%17%

• Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

  67%33%

Support

• Helping you learn new skills and develop existing ones(selected by 6 apprentices)

  83%17%

• Supporting you and your apprenticeship(selected by 6 apprentices)

  83%17%

• Resolving any issues you have(selected by 6 apprentices)

  83%17%

• Preparing you for success in your future career(selected by 6 apprentices)

  83%17%

Communication

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you	67%	33%
Ensuring you understand the requirements of your end-point assessment	83%	17%

Organisation

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training	67%	33%
Providing accessible training resources	83%	17%
Balancing online learning with classroom-based training to suit your apprenticeship	83%	17%
Taking into account your previous learning	67%	33%
Giving you relevant training that helps you perform your job better	83%	17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	67%	33%

Support

Statement	Percentage of apprentices who said this was to a reasonable standard	Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones	83%	17%
Supporting you and your apprenticeship	83%	17%
Resolving any issues you have	83%	17%
Preparing you for success in your future career	83%	17%

Contact this training provider

• Registered address: Unit 23, Parsons Court, Welbury Way, Aycliffe Business Park, Newton Aycliffe, DL5 6ZE
• Email: info@optimumskills.co.uk
• Telephone: 01325 311832
• Website: http://www.optimumskills.co.uk

Training provider overview

Optimum Skills are a dynamic and successful training provider with centres in the North East of England delivering outstanding quality in the field of apprenticeships, traineeships, pre-employment and commercial training.

We are driven to making a difference with the mission to optimise potential through inspired learning. We can support new and existing employees with a range of apprenticeships with innovative and flexible approaches to learning.

Overall participation rates and reviews

Find overall participation rates and reviews from employers and apprentices by visiting their training provider details page .

Courses offered by this training provider

Foundation apprenticeships

View 1 foundation apprenticeship delivered by this training provider

• Building service engineering foundation apprenticeship (level 2)

Apprenticeships

View 25 apprenticeships delivered by this training provider

• Bricklayer (level 2)
• Business administrator (level 3)
• Business analyst (level 4)
• Carpentry and joinery (level 2)
• Content creator (level 3)
• Craft carpentry and joinery (level 3)
• Customer service practitioner (level 2)
• Groundworker (level 2)
• Highways maintenance skilled operative (level 2)
• Improvement practitioner (level 4)
• Improvement technician (level 3)
• Leader in adult care (level 5)
• Lean manufacturing operative (level 2)
• Learning and skills mentor (level 4)
• Multi-channel marketer (level 3)
• Operations manager (level 5)
• Plumbing and domestic heating technician (level 3)
• Property maintenance operative (level 2)
• Recruiter (level 3)
• Recruitment consultant (level 3)
• Recruitment resourcer (level 2)
• Roofer (level 2)
• Supply chain operator (level 2)
• Supply chain warehouse operative (level 2)
• Team leader (level 3)

Shortlist full. Manage shortlist

Shortlisted

OPTIMUM SKILLS LIMITED is 1 of 444 training providers for Team leader (level 3).

View training providers for this course

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