Training provider

COUNTY DURHAM COUNCIL

Employer reviews

Not yet reviewed

Apprentice reviews

Good (5 reviews)

Apprentice review details

Communication

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	100%	0%
Ensuring you understand the requirements of your end-point assessment	100%	0%

Organisation

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	100%	0%
Providing accessible training resources	80%	20%
Balancing online learning with classroom-based training to suit your apprenticeship	100%	0%
Taking into account your previous learning	100%	0%
Giving you relevant training that helps you perform your job better	100%	0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	80%	20%

Support

Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	100%	0%
Supporting you and your apprenticeship	100%	0%
Resolving any issues you have	100%	0%
Preparing you for success in your future career	100%	0%

Provider overview

ALSS provide a full support package to employers and apprentices. We specialise in the following areas: Business Administration, Information and Communication Technology, Customer Service, Teaching Assistants, Early Years Educator and Health and Social Care. Our specialist assessors also provide knowledge, understanding and support with functional skills in English, Maths and ICT.

Our package of support for employers includes information and advice on apprenticeship programmes available and at what level, help with recruitment of apprentices, design of bespoke training to meet business needs. Our apprenticeship provision was graded as Outstanding by Ofsted in 2015.

Courses offered

View all 9 courses offered by this provider

Select a course to view locations, training options and contact details.

Adult care worker (level 2)

Business administrator (level 3)

Children, young people and families practitioner (level 4)

Lead adult care worker (level 3)

Library, information and archive services assistant (level 3)

Operations manager (level 5)

School business professional (level 4)

Teaching assistant (level 3)

Team leader (level 3)

Apprenticeship training course

Team leader (level 3)

88% achievement rate (out of 40 apprentices)

58% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Solihull, West Midlands Remove location

This training provider does not offer Team leader (level 3) at the apprenticeship location.

There are 556 training providers for Team leader (level 3) at the apprenticeship location.

Contact this provider about this course

• Email: durhamlearn@durham.gov.uk
• Telephone: 03000266115
• Website: https://www.durham.gov.uk/article/9999/services-for-employers

Shortlisted

We're improving Find apprenticeship training. What did you think of this service? (opens in a new tab)