Training provider

THE SOCIETY OF LOCAL AUTHORITY CHIEF EXECUTIVES AND SENIOR MANAGERS (SOLACE GROUP) LTD

Other names:
Solace

Employer reviews

Excellent (27 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	95%	5%	20
Reporting on progress of apprentices	25%	75%	12
Getting new apprentices started	82%	18%	11
Initial assessment of apprentices	91%	9%	11
Providing the right training at the right time	100%	0%	9
Improving apprentice skills	100%	0%	8
Working with small numbers of apprentices	100%	0%	6
Adapting to my needs	100%	0%	4

Apprentice reviews

Good (22 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	77%	23%
Ensuring you understand the requirements of your end-point assessment	86%	14%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	82%	18%
Providing accessible training resources	77%	23%
Balancing online learning with classroom-based training to suit your apprenticeship	82%	18%
Taking into account your previous learning	77%	23%
Giving you relevant training that helps you perform your job better	91%	9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	82%	18%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	91%	9%
Supporting you and your apprenticeship	91%	9%
Resolving any issues you have	77%	23%
Preparing you for success in your future career	86%	14%

Provider overview

Solace is the membership body for local government managers. An approved apprenticeship provider since 2017 for an approx. annual intake of 220 apprentices, we are rated “Good” by Ofsted. We work with Local Authorities and partners in the private and not–for–profit sectors. Solace delivers 2 in-house and 1 national Level 5 Coaching Professional cohorts, incorporating the ILM Level 5 Diploma in Effective Coaching and Mentoring. Our Emerging Leaders cohorts run regionally across England, comprising of a dual qualification – the Level 5 Operations or Departmental Manager and the ILM Level 5 Leadership and Management Diploma. Our apprenticeships are tailored to a local government context, supporting the needs of the client and individual.

Courses offered

View all 2 courses offered by this provider

Select a course to view locations, training options and contact details.

Coaching professional (level 5)

Operations manager (level 5)

Apprenticeship training course

Operations manager (level 5)

40% achievement rate (out of 90 apprentices)

55% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Newcastle upon Tyne, Tyne & Wear Remove location