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Training provider

CREATIVE SPORT & LEISURE LTD

UKPRN 10054819

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Course achievements and participation

Achievements

71.4%

of apprentices (7 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 28.6% did not pass or left the course before taking the assessment.

59.4% national achievement rate

Participation

19

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 10 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers have given feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (5 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 5 apprentices)

    40%60%
  • Ensuring you understand the requirements of your end-point assessment(selected by 5 apprentices)

    80%20%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 5 apprentices)

    60%40%
  • Providing accessible training resources(selected by 5 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 5 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 5 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 5 apprentices)

    80%20%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 5 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 5 apprentices)

    80%20%
  • Supporting you and your apprenticeship(selected by 5 apprentices)

    60%40%
  • Resolving any issues you have(selected by 5 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 5 apprentices)

    60%40%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 40% 60%
Ensuring you understand the requirements of your end-point assessment 80% 20%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 60% 40%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 80% 20%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 60% 40%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 60% 40%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (10 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 10 apprentices)

    80%20%
  • Ensuring you understand the requirements of your end-point assessment(selected by 10 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 10 apprentices)

    60%40%
  • Providing accessible training resources(selected by 10 apprentices)

    90%10%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 10 apprentices)

    70%30%
  • Taking into account your previous learning(selected by 10 apprentices)

    90%10%
  • Giving you relevant training that helps you perform your job better(selected by 10 apprentices)

    90%10%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 10 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 10 apprentices)

    90%10%
  • Supporting you and your apprenticeship(selected by 10 apprentices)

    90%10%
  • Resolving any issues you have(selected by 10 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 10 apprentices)

    80%20%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 90% 10%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 60% 40%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 70% 30%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 90% 10%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 90% 10%
Supporting you and your apprenticeship 90% 10%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 80% 20%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 2 employers)

    0%100%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    33%67%
  • Adapting to my needs(selected by 2 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 0% 100% 2
Getting new apprentices started 100% 0% 3
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 33% 67% 3
Adapting to my needs 50% 50% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 6 apprentices)

    50%50%
  • Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 6 apprentices)

    50%50%
  • Providing accessible training resources(selected by 6 apprentices)

    50%50%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

    33%67%
  • Taking into account your previous learning(selected by 6 apprentices)

    50%50%
  • Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

    67%33%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 6 apprentices)

    67%33%
  • Supporting you and your apprenticeship(selected by 6 apprentices)

    83%17%
  • Resolving any issues you have(selected by 6 apprentices)

    83%17%
  • Preparing you for success in your future career(selected by 6 apprentices)

    50%50%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 50% 50%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 50% 50%
Providing accessible training resources 50% 50%
Balancing online learning with classroom-based training to suit your apprenticeship 33% 67%
Taking into account your previous learning 50% 50%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 67% 33%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 67% 33%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 50% 50%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (19 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    75%25%
  • Communication with employers(selected by 16 employers)

    69%31%
  • Getting new apprentices started(selected by 10 employers)

    60%40%
  • Improving apprentice skills(selected by 3 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 4 employers)

    100%0%
  • Initial assessment of apprentices(selected by 4 employers)

    75%25%
  • Reporting on progress of apprentices(selected by 9 employers)

    33%67%
  • Adapting to my needs(selected by 8 employers)

    75%25%
  • Training facilities(selected by 2 employers)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 4
Communication with employers 69% 31% 16
Getting new apprentices started 60% 40% 10
Improving apprentice skills 100% 0% 3
Working with small numbers of apprentices 100% 0% 4
Initial assessment of apprentices 75% 25% 4
Reporting on progress of apprentices 33% 67% 9
Adapting to my needs 75% 25% 8
Training facilities 0% 100% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (9 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    0%100%
  • Communication with employers(selected by 5 employers)

    60%40%
  • Getting new apprentices started(selected by 5 employers)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 6 employers)

    17%83%
  • Adapting to my needs(selected by 4 employers)

    50%50%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 1
Communication with employers 60% 40% 5
Getting new apprentices started 100% 0% 5
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 100% 0% 2
Initial assessment of apprentices 100% 0% 2
Reporting on progress of apprentices 17% 83% 6
Adapting to my needs 50% 50% 4
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (32 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 6 employers)

    67%33%
  • Communication with employers(selected by 23 employers)

    61%39%
  • Getting new apprentices started(selected by 18 employers)

    78%22%
  • Improving apprentice skills(selected by 6 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 7 employers)

    100%0%
  • Initial assessment of apprentices(selected by 7 employers)

    86%14%
  • Reporting on progress of apprentices(selected by 18 employers)

    28%72%
  • Adapting to my needs(selected by 14 employers)

    64%36%
  • Training facilities(selected by 3 employers)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 6
Communication with employers 61% 39% 23
Getting new apprentices started 78% 22% 18
Improving apprentice skills 100% 0% 6
Working with small numbers of apprentices 100% 0% 7
Initial assessment of apprentices 86% 14% 7
Reporting on progress of apprentices 28% 72% 18
Adapting to my needs 64% 36% 14
Training facilities 0% 100% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (21 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 21 apprentices)

    62%38%
  • Ensuring you understand the requirements of your end-point assessment(selected by 21 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 21 apprentices)

    57%43%
  • Providing accessible training resources(selected by 21 apprentices)

    81%19%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 21 apprentices)

    62%38%
  • Taking into account your previous learning(selected by 21 apprentices)

    76%24%
  • Giving you relevant training that helps you perform your job better(selected by 21 apprentices)

    81%19%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 21 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 21 apprentices)

    81%19%
  • Supporting you and your apprenticeship(selected by 21 apprentices)

    81%19%
  • Resolving any issues you have(selected by 21 apprentices)

    81%19%
  • Preparing you for success in your future career(selected by 21 apprentices)

    67%33%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 62% 38%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 57% 43%
Providing accessible training resources 81% 19%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 76% 24%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 81% 19%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 81% 19%
Preparing you for success in your future career 67% 33%

Contact this training provider

Registered address
Vantage House, 6-7 Claydons Lane, Rayleigh, SS6 7UP
Telephone
01268551910

Training provider overview and courses delivered

View 13 courses delivered by this training provider

Creative Sport & Leisure specialises in apprenticeships, Traineeships and work based learning, specifically within the Active Leisure, Learning and Well-being Sector, including sports coaching, sports development, personal training along with a variety of other programmes within sport and leisure settings.

All apprenticeship training is specifically tailored to ensure your apprentices develop the skills they will need to thrive in your workplace, giving apprentices a real advantage with career progression and allow the employer to build a future workforce.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for CREATIVE SPORT & LEISURE LTD .

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Shortlisted

CREATIVE SPORT & LEISURE LTD is 1 of 457 training providers for Operations manager (level 5).

View training providers for this course