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EDUCATION AND SKILLS TRAINING & DEVELOPMENT LIMITED
UKPRN 10052638
Operations manager (level 5)
Training options for this course
This provider offers these training options for this course in Liverpool, Merseyside.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
At apprentice's workplace
Training at the employer's location.
0.0 miles to apprentice's work location
Course achievements and participation
Achievements
No data
There is not enough data to show the achievement rate for this course.
This may be because a small number of apprentices completed this course,
or this is a new course for this provider.
Participation
8
apprentices have completed this course and taken their end-point assessment with this provider since 2022
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Good
average review from 3 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 63 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2024 to 2025).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
100%
0%
1
Getting new apprentices started
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Excellent(12 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 8 apprentices)
100%0%
Ensuring you understand the requirements of your end-point assessment(selected by 8 apprentices)
100%0%
Organisation
Organising well-structured training(selected by 8 apprentices)
100%0%
Providing accessible training resources(selected by 8 apprentices)
100%0%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 8 apprentices)
62%38%
Taking into account your previous learning(selected by 8 apprentices)
100%0%
Giving you relevant training that helps you perform your job better(selected by 8 apprentices)
100%0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 8 apprentices)
100%0%
Support
Helping you learn new skills and develop existing ones(selected by 8 apprentices)
100%0%
Supporting you and your apprenticeship(selected by 8 apprentices)
100%0%
Resolving any issues you have(selected by 8 apprentices)
88%12%
Preparing you for success in your future career(selected by 8 apprentices)
100%0%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
100%
0%
Ensuring you understand the requirements of your end-point assessment
100%
0%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
100%
0%
Providing accessible training resources
100%
0%
Balancing online learning with classroom-based training to suit your apprenticeship
62%
38%
Taking into account your previous learning
100%
0%
Giving you relevant training that helps you perform your job better
100%
0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
100%
0%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
100%
0%
Supporting you and your apprenticeship
100%
0%
Resolving any issues you have
88%
12%
Preparing you for success in your future career
100%
0%
1 August 2024 to 31 July 2025
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(3 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 3 employers)
67%33%
Communication with employers(selected by 3 employers)
100%0%
Getting new apprentices started(selected by 2 employers)
100%0%
Improving apprentice skills(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 2 employers)
50%50%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
67%
33%
3
Communication with employers
100%
0%
3
Getting new apprentices started
100%
0%
2
Improving apprentice skills
100%
0%
1
Reporting on progress of apprentices
50%
50%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(63 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 63 apprentices)
81%19%
Ensuring you understand the requirements of your end-point assessment(selected by 63 apprentices)
79%21%
Organisation
Organising well-structured training(selected by 63 apprentices)
76%24%
Providing accessible training resources(selected by 63 apprentices)
81%19%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 63 apprentices)
68%32%
Taking into account your previous learning(selected by 63 apprentices)
81%19%
Giving you relevant training that helps you perform your job better(selected by 63 apprentices)
75%25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 63 apprentices)
83%17%
Support
Helping you learn new skills and develop existing ones(selected by 63 apprentices)
81%19%
Supporting you and your apprenticeship(selected by 63 apprentices)
84%16%
Resolving any issues you have(selected by 63 apprentices)
89%11%
Preparing you for success in your future career(selected by 63 apprentices)
83%17%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
81%
19%
Ensuring you understand the requirements of your end-point assessment
79%
21%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
76%
24%
Providing accessible training resources
81%
19%
Balancing online learning with classroom-based training to suit your apprenticeship
68%
32%
Taking into account your previous learning
81%
19%
Giving you relevant training that helps you perform your job better
75%
25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
83%
17%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
81%
19%
Supporting you and your apprenticeship
84%
16%
Resolving any issues you have
89%
11%
Preparing you for success in your future career
83%
17%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Poor(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
0%100%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Reporting on progress of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
0%
100%
1
Working with small numbers of apprentices
100%
0%
1
Reporting on progress of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(39 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 39 apprentices)
62%38%
Ensuring you understand the requirements of your end-point assessment(selected by 39 apprentices)
67%33%
Organisation
Organising well-structured training(selected by 39 apprentices)
67%33%
Providing accessible training resources(selected by 39 apprentices)
72%28%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 39 apprentices)
59%41%
Taking into account your previous learning(selected by 39 apprentices)
69%31%
Giving you relevant training that helps you perform your job better(selected by 39 apprentices)
54%46%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 39 apprentices)
69%31%
Support
Helping you learn new skills and develop existing ones(selected by 39 apprentices)
64%36%
Supporting you and your apprenticeship(selected by 39 apprentices)
67%33%
Resolving any issues you have(selected by 39 apprentices)
62%38%
Preparing you for success in your future career(selected by 39 apprentices)
59%41%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
62%
38%
Ensuring you understand the requirements of your end-point assessment
67%
33%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
67%
33%
Providing accessible training resources
72%
28%
Balancing online learning with classroom-based training to suit your apprenticeship
59%
41%
Taking into account your previous learning
69%
31%
Giving you relevant training that helps you perform your job better
54%
46%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
69%
31%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
64%
36%
Supporting you and your apprenticeship
67%
33%
Resolving any issues you have
62%
38%
Preparing you for success in your future career
59%
41%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(12 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 4 employers)
100%0%
Communication with employers(selected by 8 employers)
88%12%
Getting new apprentices started(selected by 7 employers)
100%0%
Improving apprentice skills(selected by 3 employers)
67%33%
Working with small numbers of apprentices(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 4 employers)
100%0%
Reporting on progress of apprentices(selected by 4 employers)
25%75%
Adapting to my needs(selected by 3 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
4
Communication with employers
88%
12%
8
Getting new apprentices started
100%
0%
7
Improving apprentice skills
67%
33%
3
Working with small numbers of apprentices
100%
0%
1
Initial assessment of apprentices
100%
0%
4
Reporting on progress of apprentices
25%
75%
4
Adapting to my needs
100%
0%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(27 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 27 apprentices)
70%30%
Ensuring you understand the requirements of your end-point assessment(selected by 27 apprentices)
74%26%
Organisation
Organising well-structured training(selected by 27 apprentices)
70%30%
Providing accessible training resources(selected by 27 apprentices)
70%30%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 27 apprentices)
67%33%
Taking into account your previous learning(selected by 27 apprentices)
63%37%
Giving you relevant training that helps you perform your job better(selected by 27 apprentices)
74%26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 27 apprentices)
78%22%
Support
Helping you learn new skills and develop existing ones(selected by 27 apprentices)
78%22%
Supporting you and your apprenticeship(selected by 27 apprentices)
74%26%
Resolving any issues you have(selected by 27 apprentices)
81%19%
Preparing you for success in your future career(selected by 27 apprentices)
70%30%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
70%
30%
Ensuring you understand the requirements of your end-point assessment
74%
26%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
70%
30%
Providing accessible training resources
70%
30%
Balancing online learning with classroom-based training to suit your apprenticeship
67%
33%
Taking into account your previous learning
63%
37%
Giving you relevant training that helps you perform your job better
74%
26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
78%
22%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
78%
22%
Supporting you and your apprenticeship
74%
26%
Resolving any issues you have
81%
19%
Preparing you for success in your future career
70%
30%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(26 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 4 employers)
100%0%
Communication with employers(selected by 15 employers)
53%47%
Getting new apprentices started(selected by 13 employers)
85%15%
Improving apprentice skills(selected by 3 employers)
100%0%
Working with small numbers of apprentices(selected by 6 employers)
100%0%
Initial assessment of apprentices(selected by 4 employers)
100%0%
Reporting on progress of apprentices(selected by 9 employers)
33%67%
Adapting to my needs(selected by 3 employers)
100%0%
Training facilities(selected by 3 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
4
Communication with employers
53%
47%
15
Getting new apprentices started
85%
15%
13
Improving apprentice skills
100%
0%
3
Working with small numbers of apprentices
100%
0%
6
Initial assessment of apprentices
100%
0%
4
Reporting on progress of apprentices
33%
67%
9
Adapting to my needs
100%
0%
3
Training facilities
100%
0%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2021 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(43 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 12 employers)
92%8%
Communication with employers(selected by 28 employers)
68%32%
Getting new apprentices started(selected by 23 employers)
91%9%
Improving apprentice skills(selected by 7 employers)
86%14%
Working with small numbers of apprentices(selected by 8 employers)
100%0%
Initial assessment of apprentices(selected by 8 employers)
100%0%
Reporting on progress of apprentices(selected by 16 employers)
31%69%
Adapting to my needs(selected by 6 employers)
100%0%
Training facilities(selected by 3 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
92%
8%
12
Communication with employers
68%
32%
28
Getting new apprentices started
91%
9%
23
Improving apprentice skills
86%
14%
7
Working with small numbers of apprentices
100%
0%
8
Initial assessment of apprentices
100%
0%
8
Reporting on progress of apprentices
31%
69%
16
Adapting to my needs
100%
0%
6
Training facilities
100%
0%
3
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(141 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 137 apprentices)
74%26%
Ensuring you understand the requirements of your end-point assessment(selected by 137 apprentices)
76%24%
Organisation
Organising well-structured training(selected by 137 apprentices)
74%26%
Providing accessible training resources(selected by 137 apprentices)
77%23%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 137 apprentices)
65%35%
Taking into account your previous learning(selected by 137 apprentices)
75%25%
Giving you relevant training that helps you perform your job better(selected by 137 apprentices)
70%30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 137 apprentices)
79%21%
Support
Helping you learn new skills and develop existing ones(selected by 137 apprentices)
77%23%
Supporting you and your apprenticeship(selected by 137 apprentices)
78%22%
Resolving any issues you have(selected by 137 apprentices)
80%20%
Preparing you for success in your future career(selected by 137 apprentices)
74%26%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
74%
26%
Ensuring you understand the requirements of your end-point assessment
76%
24%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
74%
26%
Providing accessible training resources
77%
23%
Balancing online learning with classroom-based training to suit your apprenticeship
65%
35%
Taking into account your previous learning
75%
25%
Giving you relevant training that helps you perform your job better
70%
30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
79%
21%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
77%
23%
Supporting you and your apprenticeship
78%
22%
Resolving any issues you have
80%
20%
Preparing you for success in your future career
74%
26%
Contact this training provider
Registered address
The Hollies, 14 School Lane, Auckley, Doncaster, DN9 3JR
Education and Skills Training & Development have been supporting learning and development across the Education and Childcare Sectors throughout England since 2015. Our highly experienced team support workforce development via apprenticeships and have a large portfolio of apprenticeships tailored to support these sectors.