Training provider

CHARTERED INSTITUTION OF RAILWAY OPERATORS

Employer reviews

Excellent (15 reviews)

Employer review details

Statement	Percentage of employers that selected this as a "strength"	Percentage of employers that selected this as "needs improvement"	Total number of employers that selected this statement
Communication with employers	91%	9%	11
Reporting on progress of apprentices	86%	14%	7
Initial assessment of apprentices	83%	17%	6
Adapting to my needs	100%	0%	6
Getting new apprentices started	75%	25%	4
Working with small numbers of apprentices	75%	25%	4
Improving apprentice skills	100%	0%	3
Providing the right training at the right time	100%	0%	2
Training facilities	100%	0%	1

Apprentice reviews

Good (23 reviews)

Apprentice review details

Communication
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Communicating clearly with you	70%	30%
Ensuring you understand the requirements of your end-point assessment	74%	26%

Organisation
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Organising well-structured training	83%	17%
Providing accessible training resources	91%	9%
Balancing online learning with classroom-based training to suit your apprenticeship	87%	13%
Taking into account your previous learning	65%	35%
Giving you relevant training that helps you perform your job better	87%	13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time	83%	17%

Support
Statement	Percentage of apprentices that agreed with this statement	Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones	78%	22%
Supporting you and your apprenticeship	83%	17%
Resolving any issues you have	78%	22%
Preparing you for success in your future career	70%	30%

Provider overview

The Institution of Railway Operators exists to advance and promote the safe, reliable and efficient operation of the railways, by improving the technical and general skills, knowledge and competence of those engaged in the operation of the railways. We are a focal point for raising standards through operational training, sharing knowledge and expertise.

We deliver career enhancing training and apprenticeships tailored specifically to the needs of the rail industry.

Only by working with our members, apprentices, and the wider rail community can we continually develop the learning materials, processes and support required in driving forward industry standards and leading the way as custodians of best practice in rail operations.

Courses offered

View all 3 courses offered by this provider

Select a course to view locations, training options and contact details.

Operations manager (level 5)

Passenger transport operations manager (level 4)

Team leader (level 3)

Apprenticeship training course

Operations manager (level 5)

46% achievement rate (out of 20 apprentices)

55% national achievement rate

Explain achievement rate

The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2022 to 2023 academic year.

Apprenticeship location

Tonbridge, Kent Remove location