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Training provider

EDEN TRAINING SOLUTIONS LIMITED

UKPRN 10027766

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in Canterbury, Kent. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

14

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 5 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 75 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (4 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    0%100%
  • Communication with employers(selected by 2 employers)

    50%50%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 1
Communication with employers 50% 50% 2
Getting new apprentices started 100% 0% 2
Improving apprentice skills 100% 0% 2
Initial assessment of apprentices 100% 0% 2
Reporting on progress of apprentices 100% 0% 3
Adapting to my needs 100% 0% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (54 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 54 apprentices)

    91%9%
  • Ensuring you understand the requirements of your end-point assessment(selected by 54 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 54 apprentices)

    93%7%
  • Providing accessible training resources(selected by 54 apprentices)

    94%6%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 54 apprentices)

    87%13%
  • Taking into account your previous learning(selected by 54 apprentices)

    93%7%
  • Giving you relevant training that helps you perform your job better(selected by 54 apprentices)

    93%7%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 54 apprentices)

    81%19%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 54 apprentices)

    94%6%
  • Supporting you and your apprenticeship(selected by 54 apprentices)

    93%7%
  • Resolving any issues you have(selected by 54 apprentices)

    93%7%
  • Preparing you for success in your future career(selected by 54 apprentices)

    93%7%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 91% 9%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 93% 7%
Providing accessible training resources 94% 6%
Balancing online learning with classroom-based training to suit your apprenticeship 87% 13%
Taking into account your previous learning 93% 7%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 94% 6%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 93% 7%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (5 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 3 employers)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 4 employers)

    100%0%
  • Adapting to my needs(selected by 2 employers)

    100%0%
  • Training facilities(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 3
Getting new apprentices started 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 4
Adapting to my needs 100% 0% 2
Training facilities 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (75 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 75 apprentices)

    84%16%
  • Ensuring you understand the requirements of your end-point assessment(selected by 75 apprentices)

    91%9%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 75 apprentices)

    88%12%
  • Providing accessible training resources(selected by 75 apprentices)

    91%9%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 75 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 75 apprentices)

    88%12%
  • Giving you relevant training that helps you perform your job better(selected by 75 apprentices)

    91%9%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 75 apprentices)

    81%19%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 75 apprentices)

    89%11%
  • Supporting you and your apprenticeship(selected by 75 apprentices)

    87%13%
  • Resolving any issues you have(selected by 75 apprentices)

    85%15%
  • Preparing you for success in your future career(selected by 75 apprentices)

    88%12%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 84% 16%
Ensuring you understand the requirements of your end-point assessment 91% 9%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 88% 12%
Providing accessible training resources 91% 9%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 88% 12%
Giving you relevant training that helps you perform your job better 91% 9%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 89% 11%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 85% 15%
Preparing you for success in your future career 88% 12%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (33 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 18 employers)

    78%22%
  • Communication with employers(selected by 29 employers)

    76%24%
  • Getting new apprentices started(selected by 14 employers)

    100%0%
  • Improving apprentice skills(selected by 10 employers)

    70%30%
  • Working with small numbers of apprentices(selected by 9 employers)

    67%33%
  • Initial assessment of apprentices(selected by 6 employers)

    83%17%
  • Reporting on progress of apprentices(selected by 13 employers)

    54%46%
  • Adapting to my needs(selected by 10 employers)

    60%40%
  • Training facilities(selected by 8 employers)

    25%75%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 78% 22% 18
Communication with employers 76% 24% 29
Getting new apprentices started 100% 0% 14
Improving apprentice skills 70% 30% 10
Working with small numbers of apprentices 67% 33% 9
Initial assessment of apprentices 83% 17% 6
Reporting on progress of apprentices 54% 46% 13
Adapting to my needs 60% 40% 10
Training facilities 25% 75% 8

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (79 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 79 apprentices)

    86%14%
  • Ensuring you understand the requirements of your end-point assessment(selected by 79 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 79 apprentices)

    87%13%
  • Providing accessible training resources(selected by 79 apprentices)

    95%5%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 79 apprentices)

    78%22%
  • Taking into account your previous learning(selected by 79 apprentices)

    90%10%
  • Giving you relevant training that helps you perform your job better(selected by 79 apprentices)

    94%6%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 79 apprentices)

    84%16%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 79 apprentices)

    96%4%
  • Supporting you and your apprenticeship(selected by 79 apprentices)

    92%8%
  • Resolving any issues you have(selected by 79 apprentices)

    94%6%
  • Preparing you for success in your future career(selected by 79 apprentices)

    96%4%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 86% 14%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 87% 13%
Providing accessible training resources 95% 5%
Balancing online learning with classroom-based training to suit your apprenticeship 78% 22%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 94% 6%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 84% 16%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 96% 4%
Supporting you and your apprenticeship 92% 8%
Resolving any issues you have 94% 6%
Preparing you for success in your future career 96% 4%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (14 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 4 employers)

    100%0%
  • Communication with employers(selected by 13 employers)

    92%8%
  • Getting new apprentices started(selected by 6 employers)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    0%100%
  • Initial assessment of apprentices(selected by 4 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    100%0%
  • Adapting to my needs(selected by 4 employers)

    75%25%
  • Training facilities(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 4
Communication with employers 92% 8% 13
Getting new apprentices started 100% 0% 6
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 0% 100% 1
Initial assessment of apprentices 100% 0% 4
Reporting on progress of apprentices 100% 0% 3
Adapting to my needs 75% 25% 4
Training facilities 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (7 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 6 employers)

    50%50%
  • Getting new apprentices started(selected by 4 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    0%100%
  • Adapting to my needs(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 50% 50% 6
Getting new apprentices started 100% 0% 4
Improving apprentice skills 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 3
Adapting to my needs 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (63 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 26 employers)

    81%19%
  • Communication with employers(selected by 53 employers)

    77%23%
  • Getting new apprentices started(selected by 27 employers)

    100%0%
  • Improving apprentice skills(selected by 15 employers)

    80%20%
  • Working with small numbers of apprentices(selected by 11 employers)

    64%36%
  • Initial assessment of apprentices(selected by 13 employers)

    92%8%
  • Reporting on progress of apprentices(selected by 26 employers)

    65%35%
  • Adapting to my needs(selected by 20 employers)

    75%25%
  • Training facilities(selected by 14 employers)

    57%43%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 81% 19% 26
Communication with employers 77% 23% 53
Getting new apprentices started 100% 0% 27
Improving apprentice skills 80% 20% 15
Working with small numbers of apprentices 64% 36% 11
Initial assessment of apprentices 92% 8% 13
Reporting on progress of apprentices 65% 35% 26
Adapting to my needs 75% 25% 20
Training facilities 57% 43% 14

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (208 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 208 apprentices)

    87%13%
  • Ensuring you understand the requirements of your end-point assessment(selected by 208 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 208 apprentices)

    89%11%
  • Providing accessible training resources(selected by 208 apprentices)

    93%7%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 208 apprentices)

    81%19%
  • Taking into account your previous learning(selected by 208 apprentices)

    90%10%
  • Giving you relevant training that helps you perform your job better(selected by 208 apprentices)

    92%8%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 208 apprentices)

    82%18%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 208 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 208 apprentices)

    90%10%
  • Resolving any issues you have(selected by 208 apprentices)

    90%10%
  • Preparing you for success in your future career(selected by 208 apprentices)

    92%8%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 87% 13%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 89% 11%
Providing accessible training resources 93% 7%
Balancing online learning with classroom-based training to suit your apprenticeship 81% 19%
Taking into account your previous learning 90% 10%
Giving you relevant training that helps you perform your job better 92% 8%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 82% 18%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 90% 10%
Resolving any issues you have 90% 10%
Preparing you for success in your future career 92% 8%

Contact this training provider

Registered address
Wallace House, 4 Falcon Way, Welwyn Garden City, AL7 1TW
Telephone
08007563985

Training provider overview and courses delivered

View 8 courses delivered by this training provider

Eden Training Solutions supports 1,000’s of apprentices every year, working in partnership with our employers to develop bespoke apprenticeships to meet their needs, offer value for money.

At Eden, we believe in the transformative power of apprenticeships. They are the stepping stone to a successful career and a skilled workforce.

In 2023, Eden was awarded the status of ‘Expert Apprenticeship Training Provider’ by The Department for Education. This mark of excellence is testament to the high-quality training and successful partnerships we’ve developed with our trusted customers.

Employers need a confident and qualified team on hand. As industry specialists, Eden continues to rank as the No1 choice in the sector for our early years customers.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for EDEN TRAINING SOLUTIONS LIMITED .

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Shortlisted

EDEN TRAINING SOLUTIONS LIMITED is 1 of 456 training providers for Operations manager (level 5).

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