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Training provider

DAWN HODGE ASSOCIATES LIMITED

UKPRN 10022117

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course. Search for a city or postcode to view what options are available in your location and distances from your location to the training options.

Enter the first 3 letters of a city or postcode and select a location.
Training option Location

At apprentice's workplace

Training at the employer's location.

Training is provided at apprentice's workplaces in certain regions. Search for a city or postcode to see if the provider offers training at the apprentice's workplace in your location.

Course achievements and participation

Achievements

83.3%

of apprentices (8 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 16.7% did not pass or left the course before taking the assessment.

59.4% national achievement rate

Participation

18

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 43 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (23 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 23 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 23 apprentices)

    100%0%

Organisation

  • Organising well-structured training(selected by 23 apprentices)

    100%0%
  • Providing accessible training resources(selected by 23 apprentices)

    96%4%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 23 apprentices)

    91%9%
  • Taking into account your previous learning(selected by 23 apprentices)

    91%9%
  • Giving you relevant training that helps you perform your job better(selected by 23 apprentices)

    96%4%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 23 apprentices)

    96%4%

Support

  • Helping you learn new skills and develop existing ones(selected by 23 apprentices)

    96%4%
  • Supporting you and your apprenticeship(selected by 23 apprentices)

    96%4%
  • Resolving any issues you have(selected by 23 apprentices)

    96%4%
  • Preparing you for success in your future career(selected by 23 apprentices)

    96%4%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 100% 0%
Providing accessible training resources 96% 4%
Balancing online learning with classroom-based training to suit your apprenticeship 91% 9%
Taking into account your previous learning 91% 9%
Giving you relevant training that helps you perform your job better 96% 4%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 96% 4%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 96% 4%
Supporting you and your apprenticeship 96% 4%
Resolving any issues you have 96% 4%
Preparing you for success in your future career 96% 4%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 1 employer)

    100%0%
  • Getting new apprentices started(selected by 2 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    0%100%
  • Working with small numbers of apprentices(selected by 1 employer)

    0%100%
  • Initial assessment of apprentices(selected by 2 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 1
Getting new apprentices started 100% 0% 2
Improving apprentice skills 0% 100% 1
Working with small numbers of apprentices 0% 100% 1
Initial assessment of apprentices 50% 50% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (43 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 43 apprentices)

    70%30%
  • Ensuring you understand the requirements of your end-point assessment(selected by 43 apprentices)

    72%28%

Organisation

  • Organising well-structured training(selected by 43 apprentices)

    72%28%
  • Providing accessible training resources(selected by 43 apprentices)

    77%23%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 43 apprentices)

    67%33%
  • Taking into account your previous learning(selected by 43 apprentices)

    67%33%
  • Giving you relevant training that helps you perform your job better(selected by 43 apprentices)

    74%26%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 43 apprentices)

    77%23%

Support

  • Helping you learn new skills and develop existing ones(selected by 43 apprentices)

    70%30%
  • Supporting you and your apprenticeship(selected by 43 apprentices)

    77%23%
  • Resolving any issues you have(selected by 43 apprentices)

    67%33%
  • Preparing you for success in your future career(selected by 43 apprentices)

    72%28%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 70% 30%
Ensuring you understand the requirements of your end-point assessment 72% 28%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 72% 28%
Providing accessible training resources 77% 23%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 74% 26%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 77% 23%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 70% 30%
Supporting you and your apprenticeship 77% 23%
Resolving any issues you have 67% 33%
Preparing you for success in your future career 72% 28%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (11 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    100%0%
  • Communication with employers(selected by 9 employers)

    78%22%
  • Getting new apprentices started(selected by 8 employers)

    88%12%
  • Improving apprentice skills(selected by 4 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    50%50%
  • Reporting on progress of apprentices(selected by 4 employers)

    50%50%
  • Adapting to my needs(selected by 2 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 7
Communication with employers 78% 22% 9
Getting new apprentices started 88% 12% 8
Improving apprentice skills 100% 0% 4
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 50% 50% 2
Reporting on progress of apprentices 50% 50% 4
Adapting to my needs 100% 0% 2
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (31 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 31 apprentices)

    68%32%
  • Ensuring you understand the requirements of your end-point assessment(selected by 31 apprentices)

    74%26%

Organisation

  • Organising well-structured training(selected by 31 apprentices)

    71%29%
  • Providing accessible training resources(selected by 31 apprentices)

    77%23%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 31 apprentices)

    65%35%
  • Taking into account your previous learning(selected by 31 apprentices)

    68%32%
  • Giving you relevant training that helps you perform your job better(selected by 31 apprentices)

    71%29%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 31 apprentices)

    68%32%

Support

  • Helping you learn new skills and develop existing ones(selected by 31 apprentices)

    77%23%
  • Supporting you and your apprenticeship(selected by 31 apprentices)

    71%29%
  • Resolving any issues you have(selected by 31 apprentices)

    68%32%
  • Preparing you for success in your future career(selected by 31 apprentices)

    68%32%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 68% 32%
Ensuring you understand the requirements of your end-point assessment 74% 26%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 71% 29%
Providing accessible training resources 77% 23%
Balancing online learning with classroom-based training to suit your apprenticeship 65% 35%
Taking into account your previous learning 68% 32%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 68% 32%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 77% 23%
Supporting you and your apprenticeship 71% 29%
Resolving any issues you have 68% 32%
Preparing you for success in your future career 68% 32%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (20 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    67%33%
  • Communication with employers(selected by 19 employers)

    74%26%
  • Getting new apprentices started(selected by 9 employers)

    89%11%
  • Improving apprentice skills(selected by 2 employers)

    50%50%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 10 employers)

    80%20%
  • Adapting to my needs(selected by 10 employers)

    50%50%
  • Training facilities(selected by 3 employers)

    33%67%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 3
Communication with employers 74% 26% 19
Getting new apprentices started 89% 11% 9
Improving apprentice skills 50% 50% 2
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 80% 20% 10
Adapting to my needs 50% 50% 10
Training facilities 33% 67% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (21 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    60%40%
  • Communication with employers(selected by 18 employers)

    72%28%
  • Getting new apprentices started(selected by 7 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    60%40%
  • Working with small numbers of apprentices(selected by 5 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 17 employers)

    65%35%
  • Adapting to my needs(selected by 7 employers)

    43%57%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 60% 40% 5
Communication with employers 72% 28% 18
Getting new apprentices started 100% 0% 7
Improving apprentice skills 60% 40% 5
Working with small numbers of apprentices 100% 0% 5
Initial assessment of apprentices 100% 0% 3
Reporting on progress of apprentices 65% 35% 17
Adapting to my needs 43% 57% 7

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (55 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 16 employers)

    81%19%
  • Communication with employers(selected by 47 employers)

    74%26%
  • Getting new apprentices started(selected by 26 employers)

    92%8%
  • Improving apprentice skills(selected by 12 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 14 employers)

    93%7%
  • Initial assessment of apprentices(selected by 11 employers)

    73%27%
  • Reporting on progress of apprentices(selected by 32 employers)

    66%34%
  • Adapting to my needs(selected by 19 employers)

    53%47%
  • Training facilities(selected by 4 employers)

    25%75%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 81% 19% 16
Communication with employers 74% 26% 47
Getting new apprentices started 92% 8% 26
Improving apprentice skills 67% 33% 12
Working with small numbers of apprentices 93% 7% 14
Initial assessment of apprentices 73% 27% 11
Reporting on progress of apprentices 66% 34% 32
Adapting to my needs 53% 47% 19
Training facilities 25% 75% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (97 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 97 apprentices)

    76%24%
  • Ensuring you understand the requirements of your end-point assessment(selected by 97 apprentices)

    79%21%

Organisation

  • Organising well-structured training(selected by 97 apprentices)

    78%22%
  • Providing accessible training resources(selected by 97 apprentices)

    81%19%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 97 apprentices)

    72%28%
  • Taking into account your previous learning(selected by 97 apprentices)

    73%27%
  • Giving you relevant training that helps you perform your job better(selected by 97 apprentices)

    78%22%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 97 apprentices)

    78%22%

Support

  • Helping you learn new skills and develop existing ones(selected by 97 apprentices)

    78%22%
  • Supporting you and your apprenticeship(selected by 97 apprentices)

    79%21%
  • Resolving any issues you have(selected by 97 apprentices)

    74%26%
  • Preparing you for success in your future career(selected by 97 apprentices)

    76%24%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 76% 24%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 78% 22%
Providing accessible training resources 81% 19%
Balancing online learning with classroom-based training to suit your apprenticeship 72% 28%
Taking into account your previous learning 73% 27%
Giving you relevant training that helps you perform your job better 78% 22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 78% 22%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 78% 22%
Supporting you and your apprenticeship 79% 21%
Resolving any issues you have 74% 26%
Preparing you for success in your future career 76% 24%

Contact this training provider

Registered address
Metropolitan House, 3 Darkes Lane, Potters Bar, CH64 3RU
Telephone
01513366900

Training provider overview and courses delivered

View 11 courses delivered by this training provider

We have been providing training since 1994. Our specialist area is Health and Social Care for both adults and children. Our staff are qualified, experienced and enthusiastic about providing you with the right solutions to match your needs.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for DAWN HODGE ASSOCIATES LIMITED .

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Shortlisted

DAWN HODGE ASSOCIATES LIMITED is 1 of 461 training providers for Operations manager (level 5).

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