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Training provider

TRURO AND PENWITH COLLEGE

UKPRN 10007063

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in PO3 Portsmouth. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

Day release

One day a week at the provider's location.

182.1 miles to closest location: College Road, Truro, Cornwall, TR1 3XX

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

No data

Not enough apprentices have completed a course with this provider to show participation

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Poor

average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 26 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (15 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 5 employers)

    80%20%
  • Communication with employers(selected by 13 employers)

    100%0%
  • Getting new apprentices started(selected by 10 employers)

    100%0%
  • Improving apprentice skills(selected by 5 employers)

    80%20%
  • Working with small numbers of apprentices(selected by 2 employers)

    50%50%
  • Initial assessment of apprentices(selected by 3 employers)

    33%67%
  • Reporting on progress of apprentices(selected by 8 employers)

    75%25%
  • Adapting to my needs(selected by 3 employers)

    33%67%
  • Training facilities(selected by 5 employers)

    80%20%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 80% 20% 5
Communication with employers 100% 0% 13
Getting new apprentices started 100% 0% 10
Improving apprentice skills 80% 20% 5
Working with small numbers of apprentices 50% 50% 2
Initial assessment of apprentices 33% 67% 3
Reporting on progress of apprentices 75% 25% 8
Adapting to my needs 33% 67% 3
Training facilities 80% 20% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (18 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 18 apprentices)

    72%28%
  • Ensuring you understand the requirements of your end-point assessment(selected by 18 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 18 apprentices)

    78%22%
  • Providing accessible training resources(selected by 18 apprentices)

    78%22%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 18 apprentices)

    67%33%
  • Taking into account your previous learning(selected by 18 apprentices)

    67%33%
  • Giving you relevant training that helps you perform your job better(selected by 18 apprentices)

    72%28%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 18 apprentices)

    94%6%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 18 apprentices)

    78%22%
  • Supporting you and your apprenticeship(selected by 18 apprentices)

    83%17%
  • Resolving any issues you have(selected by 18 apprentices)

    72%28%
  • Preparing you for success in your future career(selected by 18 apprentices)

    67%33%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 72% 28%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 78% 22%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 67% 33%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 94% 6%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 78% 22%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 72% 28%
Preparing you for success in your future career 67% 33%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    0%100%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
  • Adapting to my needs(selected by 1 employer)

    0%100%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 0% 100% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 1
Adapting to my needs 0% 100% 1
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (26 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 26 apprentices)

    81%19%
  • Ensuring you understand the requirements of your end-point assessment(selected by 26 apprentices)

    77%23%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 26 apprentices)

    73%27%
  • Providing accessible training resources(selected by 26 apprentices)

    69%31%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 26 apprentices)

    54%46%
  • Taking into account your previous learning(selected by 26 apprentices)

    69%31%
  • Giving you relevant training that helps you perform your job better(selected by 26 apprentices)

    69%31%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 26 apprentices)

    81%19%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 26 apprentices)

    73%27%
  • Supporting you and your apprenticeship(selected by 26 apprentices)

    81%19%
  • Resolving any issues you have(selected by 26 apprentices)

    77%23%
  • Preparing you for success in your future career(selected by 26 apprentices)

    77%23%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 81% 19%
Ensuring you understand the requirements of your end-point assessment 77% 23%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 73% 27%
Providing accessible training resources 69% 31%
Balancing online learning with classroom-based training to suit your apprenticeship 54% 46%
Taking into account your previous learning 69% 31%
Giving you relevant training that helps you perform your job better 69% 31%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 81% 19%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 73% 27%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 77% 23%
Preparing you for success in your future career 77% 23%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (17 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 11 employers)

    82%18%
  • Communication with employers(selected by 14 employers)

    71%29%
  • Getting new apprentices started(selected by 9 employers)

    56%44%
  • Improving apprentice skills(selected by 8 employers)

    75%25%
  • Working with small numbers of apprentices(selected by 5 employers)

    20%80%
  • Initial assessment of apprentices(selected by 3 employers)

    67%33%
  • Reporting on progress of apprentices(selected by 10 employers)

    90%10%
  • Adapting to my needs(selected by 2 employers)

    50%50%
  • Training facilities(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 82% 18% 11
Communication with employers 71% 29% 14
Getting new apprentices started 56% 44% 9
Improving apprentice skills 75% 25% 8
Working with small numbers of apprentices 20% 80% 5
Initial assessment of apprentices 67% 33% 3
Reporting on progress of apprentices 90% 10% 10
Adapting to my needs 50% 50% 2
Training facilities 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (30 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 30 apprentices)

    73%27%
  • Ensuring you understand the requirements of your end-point assessment(selected by 30 apprentices)

    87%13%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 30 apprentices)

    83%17%
  • Providing accessible training resources(selected by 30 apprentices)

    90%10%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 30 apprentices)

    87%13%
  • Taking into account your previous learning(selected by 30 apprentices)

    77%23%
  • Giving you relevant training that helps you perform your job better(selected by 30 apprentices)

    93%7%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 30 apprentices)

    93%7%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 30 apprentices)

    93%7%
  • Supporting you and your apprenticeship(selected by 30 apprentices)

    87%13%
  • Resolving any issues you have(selected by 30 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 30 apprentices)

    93%7%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 73% 27%
Ensuring you understand the requirements of your end-point assessment 87% 13%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 90% 10%
Balancing online learning with classroom-based training to suit your apprenticeship 87% 13%
Taking into account your previous learning 77% 23%
Giving you relevant training that helps you perform your job better 93% 7%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 93% 7%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 93% 7%
Supporting you and your apprenticeship 87% 13%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 93% 7%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (30 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    50%50%
  • Communication with employers(selected by 23 employers)

    65%35%
  • Getting new apprentices started(selected by 10 employers)

    90%10%
  • Improving apprentice skills(selected by 8 employers)

    62%38%
  • Working with small numbers of apprentices(selected by 4 employers)

    50%50%
  • Initial assessment of apprentices(selected by 7 employers)

    86%14%
  • Reporting on progress of apprentices(selected by 18 employers)

    44%56%
  • Adapting to my needs(selected by 8 employers)

    62%38%
  • Training facilities(selected by 11 employers)

    82%18%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 50% 50% 8
Communication with employers 65% 35% 23
Getting new apprentices started 90% 10% 10
Improving apprentice skills 62% 38% 8
Working with small numbers of apprentices 50% 50% 4
Initial assessment of apprentices 86% 14% 7
Reporting on progress of apprentices 44% 56% 18
Adapting to my needs 62% 38% 8
Training facilities 82% 18% 11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Excellent (7 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 7 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 7 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 7 apprentices)

    100%0%
  • Providing accessible training resources(selected by 7 apprentices)

    100%0%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 7 apprentices)

    86%14%
  • Taking into account your previous learning(selected by 7 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 7 apprentices)

    100%0%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 7 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 7 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 7 apprentices)

    100%0%
  • Resolving any issues you have(selected by 7 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 7 apprentices)

    100%0%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 100% 0%
Providing accessible training resources 100% 0%
Balancing online learning with classroom-based training to suit your apprenticeship 86% 14%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 100% 0%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 100% 0%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 100% 0%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (23 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    86%14%
  • Communication with employers(selected by 18 employers)

    72%28%
  • Getting new apprentices started(selected by 15 employers)

    93%7%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 3 employers)

    100%0%
  • Initial assessment of apprentices(selected by 6 employers)

    83%17%
  • Reporting on progress of apprentices(selected by 15 employers)

    47%53%
  • Adapting to my needs(selected by 3 employers)

    67%33%
  • Training facilities(selected by 5 employers)

    80%20%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 86% 14% 7
Communication with employers 72% 28% 18
Getting new apprentices started 93% 7% 15
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 3
Initial assessment of apprentices 83% 17% 6
Reporting on progress of apprentices 47% 53% 15
Adapting to my needs 67% 33% 3
Training facilities 80% 20% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (86 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 31 employers)

    74%26%
  • Communication with employers(selected by 69 employers)

    74%26%
  • Getting new apprentices started(selected by 44 employers)

    86%14%
  • Improving apprentice skills(selected by 22 employers)

    73%27%
  • Working with small numbers of apprentices(selected by 14 employers)

    50%50%
  • Initial assessment of apprentices(selected by 20 employers)

    75%25%
  • Reporting on progress of apprentices(selected by 52 employers)

    58%42%
  • Adapting to my needs(selected by 17 employers)

    53%47%
  • Training facilities(selected by 25 employers)

    84%16%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 74% 26% 31
Communication with employers 74% 26% 69
Getting new apprentices started 86% 14% 44
Improving apprentice skills 73% 27% 22
Working with small numbers of apprentices 50% 50% 14
Initial assessment of apprentices 75% 25% 20
Reporting on progress of apprentices 58% 42% 52
Adapting to my needs 53% 47% 17
Training facilities 84% 16% 25

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (81 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 81 apprentices)

    78%22%
  • Ensuring you understand the requirements of your end-point assessment(selected by 81 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 81 apprentices)

    80%20%
  • Providing accessible training resources(selected by 81 apprentices)

    81%19%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 81 apprentices)

    72%28%
  • Taking into account your previous learning(selected by 81 apprentices)

    74%26%
  • Giving you relevant training that helps you perform your job better(selected by 81 apprentices)

    81%19%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 81 apprentices)

    90%10%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 81 apprentices)

    84%16%
  • Supporting you and your apprenticeship(selected by 81 apprentices)

    85%15%
  • Resolving any issues you have(selected by 81 apprentices)

    79%21%
  • Preparing you for success in your future career(selected by 81 apprentices)

    83%17%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 78% 22%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 81% 19%
Balancing online learning with classroom-based training to suit your apprenticeship 72% 28%
Taking into account your previous learning 74% 26%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 90% 10%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 84% 16%
Supporting you and your apprenticeship 85% 15%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 83% 17%

Contact this training provider

Registered address
College Road, Truro, TR1 3XX
Telephone
01872305500

Training provider overview and courses delivered

View 35 courses delivered by this training provider

Truro and Penwith College is widely respected as one of the best tertiary colleges in the country. From campuses in Truro, Penzance and Bodmin, the College offers a diverse range of educational choices, supported by state-of-the-art, purpose-built facilities. Truro and Penwith was rated Outstanding by Ofsted for Young People’s (16-19) Education and Apprenticeships in its latest inspection and recent data from the DfE saw the College rated the 3rd GFE College for apprenticeship achievement in the UK. The College became one of only five FE Colleges across the UK to be awarded Apprenticeship Expert status by the DfE in 2024, before being crowned Apprenticeship Provider of the Year at the national Apprenticeship and Training Awards in 2025.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for TRURO AND PENWITH COLLEGE .

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Shortlisted

TRURO AND PENWITH COLLEGE is 1 of 457 training providers for Operations manager (level 5).

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