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Training provider

INTEC BUSINESS COLLEGES LIMITED

UKPRN 10003347

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Course achievements and participation

Achievements

15.7%

of apprentices (8 of 50) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 84.3% did not pass or left the course before taking the assessment.

59.4% national achievement rate

Participation

120

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 53 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (5 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Communication with employers(selected by 4 employers)

    100%0%
  • Getting new apprentices started(selected by 3 employers)

    67%33%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    50%50%
  • Adapting to my needs(selected by 2 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 100% 0% 4
Getting new apprentices started 67% 33% 3
Improving apprentice skills 100% 0% 2
Reporting on progress of apprentices 50% 50% 2
Adapting to my needs 50% 50% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (28 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 28 apprentices)

    64%36%
  • Ensuring you understand the requirements of your end-point assessment(selected by 28 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 28 apprentices)

    71%29%
  • Providing accessible training resources(selected by 28 apprentices)

    82%18%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 28 apprentices)

    64%36%
  • Taking into account your previous learning(selected by 28 apprentices)

    82%18%
  • Giving you relevant training that helps you perform your job better(selected by 28 apprentices)

    71%29%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 28 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 28 apprentices)

    79%21%
  • Supporting you and your apprenticeship(selected by 28 apprentices)

    75%25%
  • Resolving any issues you have(selected by 28 apprentices)

    82%18%
  • Preparing you for success in your future career(selected by 28 apprentices)

    82%18%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 64% 36%
Ensuring you understand the requirements of your end-point assessment 86% 14%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 71% 29%
Providing accessible training resources 82% 18%
Balancing online learning with classroom-based training to suit your apprenticeship 64% 36%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 79% 21%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 82% 18%
Preparing you for success in your future career 82% 18%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (53 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 53 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 53 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 53 apprentices)

    75%25%
  • Providing accessible training resources(selected by 53 apprentices)

    87%13%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 53 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 53 apprentices)

    85%15%
  • Giving you relevant training that helps you perform your job better(selected by 53 apprentices)

    72%28%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 53 apprentices)

    77%23%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 53 apprentices)

    72%28%
  • Supporting you and your apprenticeship(selected by 53 apprentices)

    83%17%
  • Resolving any issues you have(selected by 53 apprentices)

    87%13%
  • Preparing you for success in your future career(selected by 53 apprentices)

    79%21%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 75% 25%
Providing accessible training resources 87% 13%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 85% 15%
Giving you relevant training that helps you perform your job better 72% 28%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 77% 23%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 72% 28%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 87% 13%
Preparing you for success in your future career 79% 21%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (29 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 15 employers)

    93%7%
  • Communication with employers(selected by 21 employers)

    67%33%
  • Getting new apprentices started(selected by 19 employers)

    89%11%
  • Improving apprentice skills(selected by 7 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 5 employers)

    100%0%
  • Initial assessment of apprentices(selected by 6 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 17 employers)

    41%59%
  • Adapting to my needs(selected by 7 employers)

    71%29%
  • Training facilities(selected by 3 employers)

    33%67%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 93% 7% 15
Communication with employers 67% 33% 21
Getting new apprentices started 89% 11% 19
Improving apprentice skills 100% 0% 7
Working with small numbers of apprentices 100% 0% 5
Initial assessment of apprentices 100% 0% 6
Reporting on progress of apprentices 41% 59% 17
Adapting to my needs 71% 29% 7
Training facilities 33% 67% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (46 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 46 apprentices)

    91%9%
  • Ensuring you understand the requirements of your end-point assessment(selected by 46 apprentices)

    89%11%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 46 apprentices)

    89%11%
  • Providing accessible training resources(selected by 46 apprentices)

    96%4%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 46 apprentices)

    80%20%
  • Taking into account your previous learning(selected by 46 apprentices)

    93%7%
  • Giving you relevant training that helps you perform your job better(selected by 46 apprentices)

    87%13%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 46 apprentices)

    91%9%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 46 apprentices)

    91%9%
  • Supporting you and your apprenticeship(selected by 46 apprentices)

    93%7%
  • Resolving any issues you have(selected by 46 apprentices)

    93%7%
  • Preparing you for success in your future career(selected by 46 apprentices)

    91%9%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 91% 9%
Ensuring you understand the requirements of your end-point assessment 89% 11%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 89% 11%
Providing accessible training resources 96% 4%
Balancing online learning with classroom-based training to suit your apprenticeship 80% 20%
Taking into account your previous learning 93% 7%
Giving you relevant training that helps you perform your job better 87% 13%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 91% 9%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 91% 9%
Supporting you and your apprenticeship 93% 7%
Resolving any issues you have 93% 7%
Preparing you for success in your future career 91% 9%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (136 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 39 employers)

    85%15%
  • Communication with employers(selected by 97 employers)

    72%28%
  • Getting new apprentices started(selected by 74 employers)

    96%4%
  • Improving apprentice skills(selected by 28 employers)

    93%7%
  • Working with small numbers of apprentices(selected by 39 employers)

    95%5%
  • Initial assessment of apprentices(selected by 39 employers)

    85%15%
  • Reporting on progress of apprentices(selected by 67 employers)

    39%61%
  • Adapting to my needs(selected by 34 employers)

    79%21%
  • Training facilities(selected by 3 employers)

    33%67%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 85% 15% 39
Communication with employers 72% 28% 97
Getting new apprentices started 96% 4% 74
Improving apprentice skills 93% 7% 28
Working with small numbers of apprentices 95% 5% 39
Initial assessment of apprentices 85% 15% 39
Reporting on progress of apprentices 39% 61% 67
Adapting to my needs 79% 21% 34
Training facilities 33% 67% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (103 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 20 employers)

    70%30%
  • Communication with employers(selected by 77 employers)

    65%35%
  • Getting new apprentices started(selected by 56 employers)

    93%7%
  • Improving apprentice skills(selected by 24 employers)

    54%46%
  • Working with small numbers of apprentices(selected by 33 employers)

    91%9%
  • Initial assessment of apprentices(selected by 27 employers)

    85%15%
  • Reporting on progress of apprentices(selected by 60 employers)

    48%52%
  • Adapting to my needs(selected by 29 employers)

    83%17%
  • Training facilities(selected by 6 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 70% 30% 20
Communication with employers 65% 35% 77
Getting new apprentices started 93% 7% 56
Improving apprentice skills 54% 46% 24
Working with small numbers of apprentices 91% 9% 33
Initial assessment of apprentices 85% 15% 27
Reporting on progress of apprentices 48% 52% 60
Adapting to my needs 83% 17% 29
Training facilities 50% 50% 6

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (273 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 77 employers)

    83%17%
  • Communication with employers(selected by 199 employers)

    69%31%
  • Getting new apprentices started(selected by 152 employers)

    93%7%
  • Improving apprentice skills(selected by 61 employers)

    79%21%
  • Working with small numbers of apprentices(selected by 77 employers)

    94%6%
  • Initial assessment of apprentices(selected by 72 employers)

    86%14%
  • Reporting on progress of apprentices(selected by 146 employers)

    43%57%
  • Adapting to my needs(selected by 72 employers)

    79%21%
  • Training facilities(selected by 12 employers)

    42%58%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 83% 17% 77
Communication with employers 69% 31% 199
Getting new apprentices started 93% 7% 152
Improving apprentice skills 79% 21% 61
Working with small numbers of apprentices 94% 6% 77
Initial assessment of apprentices 86% 14% 72
Reporting on progress of apprentices 43% 57% 146
Adapting to my needs 79% 21% 72
Training facilities 42% 58% 12

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (127 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 127 apprentices)

    79%21%
  • Ensuring you understand the requirements of your end-point assessment(selected by 127 apprentices)

    84%16%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 127 apprentices)

    80%20%
  • Providing accessible training resources(selected by 127 apprentices)

    89%11%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 127 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 127 apprentices)

    87%13%
  • Giving you relevant training that helps you perform your job better(selected by 127 apprentices)

    77%23%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 127 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 127 apprentices)

    80%20%
  • Supporting you and your apprenticeship(selected by 127 apprentices)

    85%15%
  • Resolving any issues you have(selected by 127 apprentices)

    88%12%
  • Preparing you for success in your future career(selected by 127 apprentices)

    84%16%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 79% 21%
Ensuring you understand the requirements of your end-point assessment 84% 16%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 80% 20%
Providing accessible training resources 89% 11%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 87% 13%
Giving you relevant training that helps you perform your job better 77% 23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 80% 20%
Supporting you and your apprenticeship 85% 15%
Resolving any issues you have 88% 12%
Preparing you for success in your future career 84% 16%

Contact this training provider

Registered address
Old School, Pennington Court, Rugby, CV21 2BB
Telephone
0808 100 1155

Training provider overview and courses delivered

View 18 courses delivered by this training provider

Intec are a national training provider, specialising in the delivery of skills programmes which help organisations achieve their strategic and operational goals . For over 40 years we have been working in partnership with local, national & international companies to recruit apprentices and enhance existing employee skills to improve business performance. We will support you every step of the way with dedicated account managers, specialist trainers and a flexible delivery model offering both rolling start dates and blended learning activity. Our clients include the NHS, Councils, logistics, manufacturing and a wide range of service organisation who use the apprenticeship levy to fund skills programmes.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for INTEC BUSINESS COLLEGES LIMITED .

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Shortlisted

INTEC BUSINESS COLLEGES LIMITED is 1 of 456 training providers for Operations manager (level 5).

View training providers for this course