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Training provider

INDEPENDENT TRAINING SERVICES LIMITED

UKPRN 10003289

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in PO3 Portsmouth. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Course achievements and participation

Achievements

No data

There is not enough data to show the achievement rate for this course. This may be because a small number of apprentices completed this course, or this is a new course for this provider.

Participation

10

apprentices have completed this course and taken their end-point assessment with this provider since 2021

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 12 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Communication with employers(selected by 1 employer)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 100% 0% 1
Getting new apprentices started 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices have given feedback about this training provider.

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 12 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

    92%8%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 12 apprentices)

    67%33%
  • Providing accessible training resources(selected by 12 apprentices)

    83%17%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 12 apprentices)

    83%17%
  • Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

    75%25%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 12 apprentices)

    75%25%
  • Supporting you and your apprenticeship(selected by 12 apprentices)

    83%17%
  • Resolving any issues you have(selected by 12 apprentices)

    75%25%
  • Preparing you for success in your future career(selected by 12 apprentices)

    75%25%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 92% 8%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 67% 33%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 75% 25%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 75% 25%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Poor (6 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    33%67%
  • Communication with employers(selected by 5 employers)

    60%40%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Initial assessment of apprentices(selected by 2 employers)

    0%100%
  • Adapting to my needs(selected by 1 employer)

    100%0%
  • Training facilities(selected by 2 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 33% 67% 3
Communication with employers 60% 40% 5
Getting new apprentices started 100% 0% 3
Initial assessment of apprentices 0% 100% 2
Adapting to my needs 100% 0% 1
Training facilities 50% 50% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 12 apprentices)

    58%42%
  • Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

    67%33%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 12 apprentices)

    67%33%
  • Providing accessible training resources(selected by 12 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

    58%42%
  • Taking into account your previous learning(selected by 12 apprentices)

    83%17%
  • Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

    58%42%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

    75%25%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 12 apprentices)

    67%33%
  • Supporting you and your apprenticeship(selected by 12 apprentices)

    67%33%
  • Resolving any issues you have(selected by 12 apprentices)

    58%42%
  • Preparing you for success in your future career(selected by 12 apprentices)

    58%42%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 58% 42%
Ensuring you understand the requirements of your end-point assessment 67% 33%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 67% 33%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 58% 42%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 58% 42%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 75% 25%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 67% 33%
Supporting you and your apprenticeship 67% 33%
Resolving any issues you have 58% 42%
Preparing you for success in your future career 58% 42%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (16 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    67%33%
  • Communication with employers(selected by 10 employers)

    70%30%
  • Getting new apprentices started(selected by 11 employers)

    82%18%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 6 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 9 employers)

    56%44%
  • Adapting to my needs(selected by 2 employers)

    100%0%
  • Training facilities(selected by 2 employers)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 3
Communication with employers 70% 30% 10
Getting new apprentices started 82% 18% 11
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 100% 0% 2
Initial assessment of apprentices 100% 0% 6
Reporting on progress of apprentices 56% 44% 9
Adapting to my needs 100% 0% 2
Training facilities 0% 100% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (11 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    0%100%
  • Communication with employers(selected by 8 employers)

    88%12%
  • Getting new apprentices started(selected by 5 employers)

    80%20%
  • Working with small numbers of apprentices(selected by 3 employers)

    67%33%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 7 employers)

    43%57%
  • Adapting to my needs(selected by 5 employers)

    100%0%
  • Training facilities(selected by 1 employer)

    0%100%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 0% 100% 2
Communication with employers 88% 12% 8
Getting new apprentices started 80% 20% 5
Working with small numbers of apprentices 67% 33% 3
Initial assessment of apprentices 100% 0% 3
Reporting on progress of apprentices 43% 57% 7
Adapting to my needs 100% 0% 5
Training facilities 0% 100% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (34 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 8 employers)

    38%62%
  • Communication with employers(selected by 24 employers)

    75%25%
  • Getting new apprentices started(selected by 20 employers)

    85%15%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 5 employers)

    80%20%
  • Initial assessment of apprentices(selected by 12 employers)

    83%17%
  • Reporting on progress of apprentices(selected by 17 employers)

    47%53%
  • Adapting to my needs(selected by 8 employers)

    100%0%
  • Training facilities(selected by 5 employers)

    20%80%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 38% 62% 8
Communication with employers 75% 25% 24
Getting new apprentices started 85% 15% 20
Improving apprentice skills 100% 0% 1
Working with small numbers of apprentices 80% 20% 5
Initial assessment of apprentices 83% 17% 12
Reporting on progress of apprentices 47% 53% 17
Adapting to my needs 100% 0% 8
Training facilities 20% 80% 5

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (24 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 24 apprentices)

    67%33%
  • Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 24 apprentices)

    67%33%
  • Providing accessible training resources(selected by 24 apprentices)

    79%21%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)

    67%33%
  • Taking into account your previous learning(selected by 24 apprentices)

    83%17%
  • Giving you relevant training that helps you perform your job better(selected by 24 apprentices)

    67%33%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 24 apprentices)

    71%29%
  • Supporting you and your apprenticeship(selected by 24 apprentices)

    75%25%
  • Resolving any issues you have(selected by 24 apprentices)

    67%33%
  • Preparing you for success in your future career(selected by 24 apprentices)

    67%33%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 67% 33%
Providing accessible training resources 79% 21%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 67% 33%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 71% 29%
Supporting you and your apprenticeship 75% 25%
Resolving any issues you have 67% 33%
Preparing you for success in your future career 67% 33%

Contact this training provider

Registered address
Queens Court, Regent Street, Barnsley, S70 2EG
Telephone
01226 295471

Training provider overview and courses delivered

View 44 courses delivered by this training provider

Select a course to view location, training options and contact details

ITS Group is the holding company of Independent Training College and Independent Training Services, collectively to deliver end to end training, development solutions for individuals and industry. As a registered charity we have been delivering training to support employers and individuals for over 35 years. An e-portfolio system (OneFile) and individually-tailored visits from Training Managers ensure all apprentices make progression and are supported throughout their learning journey. ITS can assist employers with recruitment of new apprentices as well as the development of current staff. ITS holds Ofsted Good since October 2017 Matrix standard since September 2017. Investors in People Gold since April 2016.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for INDEPENDENT TRAINING SERVICES LIMITED .

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Shortlisted

INDEPENDENT TRAINING SERVICES LIMITED is 1 of 456 training providers for Operations manager (level 5).

View training providers for this course