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Training provider

DERWENTSIDE COLLEGE

UKPRN 10001934

Operations manager (level 5)

Training options for this course

This provider offers these training options for this course in WA3 Salford. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

This provider has said they do not deliver training at apprentice's workplaces in your region.

Course achievements and participation

Achievements

93.8%

of apprentices (19 of 20) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 6.2% did not pass or left the course before taking the assessment.

59.4% national achievement rate

Participation

54

apprentices have completed this course and taken their end-point assessment with this provider since 2020

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

Excellent

average review from 2 employers when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Apprentices

Good

average review from 63 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (5 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Communication with employers(selected by 3 employers)

    100%0%
  • Getting new apprentices started(selected by 3 employers)

    100%0%
  • Improving apprentice skills(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 3 employers)

    67%33%
  • Adapting to my needs(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 100% 0% 3
Getting new apprentices started 100% 0% 3
Improving apprentice skills 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 67% 33% 3
Adapting to my needs 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (40 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 40 apprentices)

    80%20%
  • Ensuring you understand the requirements of your end-point assessment(selected by 40 apprentices)

    82%18%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 40 apprentices)

    78%22%
  • Providing accessible training resources(selected by 40 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 40 apprentices)

    72%28%
  • Taking into account your previous learning(selected by 40 apprentices)

    80%20%
  • Giving you relevant training that helps you perform your job better(selected by 40 apprentices)

    68%32%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 40 apprentices)

    70%30%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 40 apprentices)

    75%25%
  • Supporting you and your apprenticeship(selected by 40 apprentices)

    80%20%
  • Resolving any issues you have(selected by 40 apprentices)

    80%20%
  • Preparing you for success in your future career(selected by 40 apprentices)

    75%25%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 72% 28%
Taking into account your previous learning 80% 20%
Giving you relevant training that helps you perform your job better 68% 32%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 70% 30%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 75% 25%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 80% 20%
Preparing you for success in your future career 75% 25%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (2 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 1 employer)

    100%0%
  • Getting new apprentices started(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 1 employer)

    100%0%
  • Adapting to my needs(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 1
Getting new apprentices started 100% 0% 1
Working with small numbers of apprentices 100% 0% 1
Reporting on progress of apprentices 100% 0% 1
Adapting to my needs 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (63 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 63 apprentices)

    78%22%
  • Ensuring you understand the requirements of your end-point assessment(selected by 63 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 63 apprentices)

    78%22%
  • Providing accessible training resources(selected by 63 apprentices)

    78%22%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 63 apprentices)

    65%35%
  • Taking into account your previous learning(selected by 63 apprentices)

    83%17%
  • Giving you relevant training that helps you perform your job better(selected by 63 apprentices)

    81%19%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 63 apprentices)

    86%14%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 63 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 63 apprentices)

    79%21%
  • Resolving any issues you have(selected by 63 apprentices)

    83%17%
  • Preparing you for success in your future career(selected by 63 apprentices)

    86%14%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 78% 22%
Ensuring you understand the requirements of your end-point assessment 79% 21%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 78% 22%
Balancing online learning with classroom-based training to suit your apprenticeship 65% 35%
Taking into account your previous learning 83% 17%
Giving you relevant training that helps you perform your job better 81% 19%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 86% 14%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 79% 21%
Resolving any issues you have 83% 17%
Preparing you for success in your future career 86% 14%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (23 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 10 employers)

    100%0%
  • Communication with employers(selected by 22 employers)

    68%32%
  • Getting new apprentices started(selected by 11 employers)

    91%9%
  • Improving apprentice skills(selected by 9 employers)

    89%11%
  • Working with small numbers of apprentices(selected by 8 employers)

    75%25%
  • Initial assessment of apprentices(selected by 1 employer)

    0%100%
  • Reporting on progress of apprentices(selected by 10 employers)

    40%60%
  • Adapting to my needs(selected by 2 employers)

    50%50%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 10
Communication with employers 68% 32% 22
Getting new apprentices started 91% 9% 11
Improving apprentice skills 89% 11% 9
Working with small numbers of apprentices 75% 25% 8
Initial assessment of apprentices 0% 100% 1
Reporting on progress of apprentices 40% 60% 10
Adapting to my needs 50% 50% 2
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (87 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 87 apprentices)

    77%23%
  • Ensuring you understand the requirements of your end-point assessment(selected by 87 apprentices)

    85%15%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 87 apprentices)

    78%22%
  • Providing accessible training resources(selected by 87 apprentices)

    80%20%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 87 apprentices)

    68%32%
  • Taking into account your previous learning(selected by 87 apprentices)

    78%22%
  • Giving you relevant training that helps you perform your job better(selected by 87 apprentices)

    78%22%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 87 apprentices)

    78%22%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 87 apprentices)

    86%14%
  • Supporting you and your apprenticeship(selected by 87 apprentices)

    79%21%
  • Resolving any issues you have(selected by 87 apprentices)

    79%21%
  • Preparing you for success in your future career(selected by 87 apprentices)

    80%20%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 77% 23%
Ensuring you understand the requirements of your end-point assessment 85% 15%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 80% 20%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 78% 22%
Giving you relevant training that helps you perform your job better 78% 22%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 78% 22%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 79% 21%
Resolving any issues you have 79% 21%
Preparing you for success in your future career 80% 20%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (91 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 35 employers)

    69%31%
  • Communication with employers(selected by 70 employers)

    71%29%
  • Getting new apprentices started(selected by 37 employers)

    81%19%
  • Improving apprentice skills(selected by 23 employers)

    70%30%
  • Working with small numbers of apprentices(selected by 27 employers)

    85%15%
  • Initial assessment of apprentices(selected by 15 employers)

    93%7%
  • Reporting on progress of apprentices(selected by 34 employers)

    35%65%
  • Adapting to my needs(selected by 17 employers)

    88%12%
  • Training facilities(selected by 11 employers)

    82%18%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 69% 31% 35
Communication with employers 71% 29% 70
Getting new apprentices started 81% 19% 37
Improving apprentice skills 70% 30% 23
Working with small numbers of apprentices 85% 15% 27
Initial assessment of apprentices 93% 7% 15
Reporting on progress of apprentices 35% 65% 34
Adapting to my needs 88% 12% 17
Training facilities 82% 18% 11

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (6 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 6 apprentices)

    100%0%
  • Ensuring you understand the requirements of your end-point assessment(selected by 6 apprentices)

    100%0%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 6 apprentices)

    83%17%
  • Providing accessible training resources(selected by 6 apprentices)

    83%17%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 6 apprentices)

    100%0%
  • Taking into account your previous learning(selected by 6 apprentices)

    100%0%
  • Giving you relevant training that helps you perform your job better(selected by 6 apprentices)

    83%17%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 6 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 6 apprentices)

    100%0%
  • Supporting you and your apprenticeship(selected by 6 apprentices)

    83%17%
  • Resolving any issues you have(selected by 6 apprentices)

    100%0%
  • Preparing you for success in your future career(selected by 6 apprentices)

    100%0%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 100% 0%
Ensuring you understand the requirements of your end-point assessment 100% 0%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 83% 17%
Providing accessible training resources 83% 17%
Balancing online learning with classroom-based training to suit your apprenticeship 100% 0%
Taking into account your previous learning 100% 0%
Giving you relevant training that helps you perform your job better 83% 17%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 100% 0%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 100% 0%
Preparing you for success in your future career 100% 0%

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (55 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 12 employers)

    67%33%
  • Communication with employers(selected by 46 employers)

    65%35%
  • Getting new apprentices started(selected by 25 employers)

    96%4%
  • Improving apprentice skills(selected by 11 employers)

    82%18%
  • Working with small numbers of apprentices(selected by 17 employers)

    94%6%
  • Initial assessment of apprentices(selected by 10 employers)

    90%10%
  • Reporting on progress of apprentices(selected by 23 employers)

    43%57%
  • Adapting to my needs(selected by 19 employers)

    74%26%
  • Training facilities(selected by 4 employers)

    50%50%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 67% 33% 12
Communication with employers 65% 35% 46
Getting new apprentices started 96% 4% 25
Improving apprentice skills 82% 18% 11
Working with small numbers of apprentices 94% 6% 17
Initial assessment of apprentices 90% 10% 10
Reporting on progress of apprentices 43% 57% 23
Adapting to my needs 74% 26% 19
Training facilities 50% 50% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (176 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 61 employers)

    75%25%
  • Communication with employers(selected by 142 employers)

    70%30%
  • Getting new apprentices started(selected by 77 employers)

    88%12%
  • Improving apprentice skills(selected by 44 employers)

    77%23%
  • Working with small numbers of apprentices(selected by 53 employers)

    87%13%
  • Initial assessment of apprentices(selected by 27 employers)

    89%11%
  • Reporting on progress of apprentices(selected by 71 employers)

    41%59%
  • Adapting to my needs(selected by 41 employers)

    80%20%
  • Training facilities(selected by 16 employers)

    75%25%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 75% 25% 61
Communication with employers 70% 30% 142
Getting new apprentices started 88% 12% 77
Improving apprentice skills 77% 23% 44
Working with small numbers of apprentices 87% 13% 53
Initial assessment of apprentices 89% 11% 27
Reporting on progress of apprentices 41% 59% 71
Adapting to my needs 80% 20% 41
Training facilities 75% 25% 16

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (196 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Communication

  • Communicating clearly with you(selected by 196 apprentices)

    79%21%
  • Ensuring you understand the requirements of your end-point assessment(selected by 196 apprentices)

    83%17%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Organisation

  • Organising well-structured training(selected by 196 apprentices)

    78%22%
  • Providing accessible training resources(selected by 196 apprentices)

    79%21%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 196 apprentices)

    69%31%
  • Taking into account your previous learning(selected by 196 apprentices)

    81%19%
  • Giving you relevant training that helps you perform your job better(selected by 196 apprentices)

    77%23%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 196 apprentices)

    79%21%
  • Percentage of apprentices that agreed with this statement
  • Percentage of apprentices that disagreed with this statement

Support

  • Helping you learn new skills and develop existing ones(selected by 196 apprentices)

    84%16%
  • Supporting you and your apprenticeship(selected by 196 apprentices)

    80%20%
  • Resolving any issues you have(selected by 196 apprentices)

    81%19%
  • Preparing you for success in your future career(selected by 196 apprentices)

    82%18%
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 79% 21%
Ensuring you understand the requirements of your end-point assessment 83% 17%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 79% 21%
Balancing online learning with classroom-based training to suit your apprenticeship 69% 31%
Taking into account your previous learning 81% 19%
Giving you relevant training that helps you perform your job better 77% 23%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 79% 21%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 84% 16%
Supporting you and your apprenticeship 80% 20%
Resolving any issues you have 81% 19%
Preparing you for success in your future career 82% 18%

Contact this training provider

Registered address
Front Street, Consett, DH8 5EE
Telephone
01207585914

Training provider overview and courses delivered

View 34 courses delivered by this training provider

Derwentside College is one of the largest apprenticeship providers in the region; currently delivering 50 apprenticeships, we continually ensure our apprenticeship offer meets the needs of employers and apprentices. With significant investment in our training and facilities, our apprentices benefit from the very best training. Working with some of the largest employers in the region we offer a bespoke service, which enables training to be contextualised to your business. Our extensive experience of developing and implementing large scale recruitment and upskilling campaigns, means your business is safe in our hands. Our helpful staff can advise on training offers resulting in meaningful programmes that impacts on your business and staff.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for DERWENTSIDE COLLEGE .

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Shortlisted

DERWENTSIDE COLLEGE is 1 of 457 training providers for Operations manager (level 5).

View training providers for this course