Apprenticeship training course
Healthcare support worker (level 2)
Providing high-quality and compassionate healthcare.
- Qualification level
-
2
Equivalent to GCSE. - Typical duration
- 12 months
- Apprenticeship category
- Health and science
- Maximum funding
-
£3,000
Maximum amount government will fund
for apprenticeship training. - Also known as
-
- Healthcare Assistant
- Healthcare Support Worker
- Mental Health Support Worker
- Nursing Assistant
- Personal Assistant
- Support Worker
- Skills
-
Skills an apprentice will learn
- Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
- Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
- Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
- Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
- Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
- Recognise and respond to changes in individuals’ health and wellbeing
- Perform basic life support
- Undertake physiological measurements, selecting and using the correct tools or equipment
- Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
- Promote access to fluids and nutrition in line with an individual’s care plan
- Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
- Contribute to the storage of supplies and equipment
- Contribute to the cleaning, disinfecting and disposal of materials and equipment
- Support others with appointments, enquiries and referrals
- Communicate with individuals using techniques designed to facilitate understanding
- Recognise and respond to limitations in an individual’s mental capacity
- Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
- Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
- Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
- Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
- Move and handle equipment or other items safely and assist individuals
- Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
- Participate in appraisal and supervision to support ongoing personal development
- Participate in training and development activities including the Care Certificate Standards
- Reflect on own practice
- Contribute to improvement activities in the workplace, for example collecting and logging data for audit
- Use evidence to make suggestions for improving practice
Full information on Healthcare support worker (level 2) is available from the Institute for Apprenticeships and Technical Education.