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Training provider

HUGH BAIRD COLLEGE

UKPRN 10003193

Healthcare support worker (level 2)

Training options for this course

This provider offers these training options for this course in L18 Liverpool. You can remove or change your location . This may change what options are available.

If there are multiple training options, the apprentice may do a combination of these. You'll need to contact the provider to confirm what training they offer.

Training option Location

At apprentice's workplace

Training at the employer's location.

0.0 miles to apprentice's work location

Day release

One day a week at the provider's location.

5.6 miles to closest location: Balliol Road, Bootle, Liverpool, L20 7EW

Course achievements and participation

Achievements

81.6%

of apprentices (33 of 40) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 18.4% did not pass or left the course before taking the assessment.

67.8% national achievement rate

Participation

113

apprentices have completed this course and taken their end-point assessment with this provider since 2019

Course-level data collected by the Department for Education.

Training provider information

Employer and apprentice reviews for this training provider

Employers

No reviews

Not enough employers have reviewed this provider.

Apprentices

Good

average review from 27 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.

Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024). Data collected by Department for Education.
View reviews with feedback from the last 5 years

1 August 2024 to today

These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (1 review)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 1 employer)

    100%0%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 1
Working with small numbers of apprentices 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Poor (17 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 17 apprentices)

    35%65%
  • Ensuring you understand the requirements of your end-point assessment(selected by 17 apprentices)

    47%53%

Organisation

  • Organising well-structured training(selected by 17 apprentices)

    35%65%
  • Providing accessible training resources(selected by 17 apprentices)

    41%59%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 17 apprentices)

    47%53%
  • Taking into account your previous learning(selected by 17 apprentices)

    59%41%
  • Giving you relevant training that helps you perform your job better(selected by 17 apprentices)

    47%53%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 17 apprentices)

    76%24%

Support

  • Helping you learn new skills and develop existing ones(selected by 17 apprentices)

    47%53%
  • Supporting you and your apprenticeship(selected by 17 apprentices)

    53%47%
  • Resolving any issues you have(selected by 17 apprentices)

    53%47%
  • Preparing you for success in your future career(selected by 17 apprentices)

    47%53%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 35% 65%
Ensuring you understand the requirements of your end-point assessment 47% 53%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 35% 65%
Providing accessible training resources 41% 59%
Balancing online learning with classroom-based training to suit your apprenticeship 47% 53%
Taking into account your previous learning 59% 41%
Giving you relevant training that helps you perform your job better 47% 53%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 47% 53%
Supporting you and your apprenticeship 53% 47%
Resolving any issues you have 53% 47%
Preparing you for success in your future career 47% 53%

1 August 2023 to 31 July 2024

These reviews are for all courses delivered by this provider in the last full academic year.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

No results. Not enough employers gave feedback about this training provider.

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (27 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 27 apprentices)

    67%33%
  • Ensuring you understand the requirements of your end-point assessment(selected by 27 apprentices)

    81%19%

Organisation

  • Organising well-structured training(selected by 27 apprentices)

    67%33%
  • Providing accessible training resources(selected by 27 apprentices)

    67%33%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 27 apprentices)

    67%33%
  • Taking into account your previous learning(selected by 27 apprentices)

    74%26%
  • Giving you relevant training that helps you perform your job better(selected by 27 apprentices)

    70%30%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 27 apprentices)

    70%30%

Support

  • Helping you learn new skills and develop existing ones(selected by 27 apprentices)

    78%22%
  • Supporting you and your apprenticeship(selected by 27 apprentices)

    70%30%
  • Resolving any issues you have(selected by 27 apprentices)

    70%30%
  • Preparing you for success in your future career(selected by 27 apprentices)

    70%30%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 67% 33%
Ensuring you understand the requirements of your end-point assessment 81% 19%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 67% 33%
Providing accessible training resources 67% 33%
Balancing online learning with classroom-based training to suit your apprenticeship 67% 33%
Taking into account your previous learning 74% 26%
Giving you relevant training that helps you perform your job better 70% 30%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 70% 30%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 78% 22%
Supporting you and your apprenticeship 70% 30%
Resolving any issues you have 70% 30%
Preparing you for success in your future career 70% 30%

1 August 2022 to 31 July 2023

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (7 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 3 employers)

    100%0%
  • Communication with employers(selected by 6 employers)

    0%100%
  • Getting new apprentices started(selected by 4 employers)

    50%50%
  • Improving apprentice skills(selected by 1 employer)

    0%100%
  • Working with small numbers of apprentices(selected by 1 employer)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 5 employers)

    20%80%
  • Training facilities(selected by 1 employer)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 3
Communication with employers 0% 100% 6
Getting new apprentices started 50% 50% 4
Improving apprentice skills 0% 100% 1
Working with small numbers of apprentices 100% 0% 1
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 20% 80% 5
Training facilities 100% 0% 1

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (12 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 12 apprentices)

    75%25%
  • Ensuring you understand the requirements of your end-point assessment(selected by 12 apprentices)

    92%8%

Organisation

  • Organising well-structured training(selected by 12 apprentices)

    75%25%
  • Providing accessible training resources(selected by 12 apprentices)

    75%25%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 12 apprentices)

    75%25%
  • Taking into account your previous learning(selected by 12 apprentices)

    75%25%
  • Giving you relevant training that helps you perform your job better(selected by 12 apprentices)

    75%25%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 12 apprentices)

    83%17%

Support

  • Helping you learn new skills and develop existing ones(selected by 12 apprentices)

    83%17%
  • Supporting you and your apprenticeship(selected by 12 apprentices)

    83%17%
  • Resolving any issues you have(selected by 12 apprentices)

    75%25%
  • Preparing you for success in your future career(selected by 12 apprentices)

    83%17%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 75% 25%
Ensuring you understand the requirements of your end-point assessment 92% 8%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 75% 25%
Providing accessible training resources 75% 25%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 75% 25%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 83% 17%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 83% 17%
Supporting you and your apprenticeship 83% 17%
Resolving any issues you have 75% 25%
Preparing you for success in your future career 83% 17%

1 August 2021 to 31 July 2022

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (10 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 1 employer)

    100%0%
  • Communication with employers(selected by 7 employers)

    100%0%
  • Getting new apprentices started(selected by 7 employers)

    100%0%
  • Improving apprentice skills(selected by 2 employers)

    100%0%
  • Working with small numbers of apprentices(selected by 2 employers)

    100%0%
  • Initial assessment of apprentices(selected by 1 employer)

    100%0%
  • Reporting on progress of apprentices(selected by 2 employers)

    0%100%
  • Adapting to my needs(selected by 4 employers)

    100%0%
  • Training facilities(selected by 3 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 1
Communication with employers 100% 0% 7
Getting new apprentices started 100% 0% 7
Improving apprentice skills 100% 0% 2
Working with small numbers of apprentices 100% 0% 2
Initial assessment of apprentices 100% 0% 1
Reporting on progress of apprentices 0% 100% 2
Adapting to my needs 100% 0% 4
Training facilities 100% 0% 3

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to 31 July 2021

These reviews are for all courses delivered by this provider.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Good (10 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 2 employers)

    100%0%
  • Communication with employers(selected by 8 employers)

    38%62%
  • Getting new apprentices started(selected by 6 employers)

    100%0%
  • Improving apprentice skills(selected by 3 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 6 employers)

    100%0%
  • Initial assessment of apprentices(selected by 3 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 4 employers)

    0%100%
  • Adapting to my needs(selected by 2 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 2
Communication with employers 38% 62% 8
Getting new apprentices started 100% 0% 6
Improving apprentice skills 67% 33% 3
Working with small numbers of apprentices 100% 0% 6
Initial assessment of apprentices 100% 0% 3
Reporting on progress of apprentices 0% 100% 4
Adapting to my needs 100% 0% 2

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

No results. Not enough apprentices gave feedback about this training provider.

1 August 2020 to today

These reviews are for all courses delivered by this provider in the last 5 academic years.

Employer reviews

We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.

Excellent (28 reviews)

Areas of strength and improvement

Employers can select:

  • up to 3 things they think are strengths
  • up to 3 things they think need improvement
  • Percentage of employers that selected this as a strength
  • Percentage of employers that selected this as needs improvement
  • Providing the right training at the right time(selected by 7 employers)

    100%0%
  • Communication with employers(selected by 22 employers)

    50%50%
  • Getting new apprentices started(selected by 17 employers)

    88%12%
  • Improving apprentice skills(selected by 6 employers)

    67%33%
  • Working with small numbers of apprentices(selected by 10 employers)

    100%0%
  • Initial assessment of apprentices(selected by 5 employers)

    100%0%
  • Reporting on progress of apprentices(selected by 11 employers)

    9%91%
  • Adapting to my needs(selected by 6 employers)

    100%0%
  • Training facilities(selected by 4 employers)

    100%0%
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Providing the right training at the right time 100% 0% 7
Communication with employers 50% 50% 22
Getting new apprentices started 88% 12% 17
Improving apprentice skills 67% 33% 6
Working with small numbers of apprentices 100% 0% 10
Initial assessment of apprentices 100% 0% 5
Reporting on progress of apprentices 9% 91% 11
Adapting to my needs 100% 0% 6
Training facilities 100% 0% 4

Apprentice reviews

We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.

Good (56 reviews)

How apprentices found the training

We asked apprentices what was to a reasonable standard.

  • Percentage of apprentices who said this was to a reasonable standard
  • Percentage of apprentices who said this was not to a reasonable standard

Communication

  • Communicating clearly with you(selected by 56 apprentices)

    59%41%
  • Ensuring you understand the requirements of your end-point assessment(selected by 56 apprentices)

    73%27%

Organisation

  • Organising well-structured training(selected by 56 apprentices)

    59%41%
  • Providing accessible training resources(selected by 56 apprentices)

    61%39%
  • Balancing online learning with classroom-based training to suit your apprenticeship(selected by 56 apprentices)

    62%38%
  • Taking into account your previous learning(selected by 56 apprentices)

    70%30%
  • Giving you relevant training that helps you perform your job better(selected by 56 apprentices)

    64%36%
  • Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 56 apprentices)

    75%25%

Support

  • Helping you learn new skills and develop existing ones(selected by 56 apprentices)

    70%30%
  • Supporting you and your apprenticeship(selected by 56 apprentices)

    68%32%
  • Resolving any issues you have(selected by 56 apprentices)

    66%34%
  • Preparing you for success in your future career(selected by 56 apprentices)

    66%34%
Communication
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you 59% 41%
Ensuring you understand the requirements of your end-point assessment 73% 27%
Organisation
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training 59% 41%
Providing accessible training resources 61% 39%
Balancing online learning with classroom-based training to suit your apprenticeship 62% 38%
Taking into account your previous learning 70% 30%
Giving you relevant training that helps you perform your job better 64% 36%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 75% 25%
Support
Statement Percentage of apprentices who said this was to a reasonable standard Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones 70% 30%
Supporting you and your apprenticeship 68% 32%
Resolving any issues you have 66% 34%
Preparing you for success in your future career 66% 34%

Contact this training provider

Registered address
Balliol Road, Bootle, L20 7EW
Telephone
0151 353 4690

Training provider overview and courses delivered

View 31 courses delivered by this training provider

Hugh Baird College is based in the heart of the Liverpool City Region. We provide training to over 400 employers, helping them to develop their workforce.

Our team of staff have up-to-date industry experience delivering a high standards of service. We work closely with Sefton Council and Liverpool John Moores University to ensure a collaborative approach to supporting local businesses.

Our aim is to assist businesses to become more productive and profitable, as well as attracting and maintaining a motivated team of staff.

We believe that one size does not fit all so, by getting to know you and understanding your business objectives, we can tailor our training provision to suit your business needs and aid in your staff development.

For general information about this provider, such as the total participation and achievement rate for all courses they deliver, view our provider details page for HUGH BAIRD COLLEGE .

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Shortlisted

HUGH BAIRD COLLEGE is 1 of 85 training providers for Healthcare support worker (level 2).

View training providers for this course

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