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This provider offers these training options for this course in Canterbury, Kent.
You can
remove or change your location
.
This may change what options are available.
If there are multiple training options, the apprentice may do a combination of these.
You'll need to contact the provider to confirm what training they offer.
Training option
Location
At apprentice's workplace
Training at the employer's location.
This provider has said they do not deliver training at apprentice's workplaces in your region.
Block release
Training in blocks of a week or more at the provider's location.
87.1 miles to closest location: WATERFRONT CENTRE, GREAT NORTH ROAD, WYBOSTON, BEDFORD, MK44 3AL
Course achievements and participation
Achievements
57.1%
of apprentices (6 of 10) completed this course and passed their end-point assessment with this provider in academic year 2023 to 2024. 42.9% did not pass or left the course before taking the assessment.
49.8% national achievement rate
Participation
103
apprentices have completed this course and taken their end-point assessment with this provider since 2018
Course-level data collected by the Department for Education.
Training provider information
Employer and apprentice reviews for this training provider
Employers
Excellent
average review from 1 employer when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Apprentices
Good
average review from 42 apprentices when asked to rate this provider as 'Excellent', 'Good', 'Poor' or 'Very poor'.
Combined reviews for all courses delivered by this provider in the last full academic year (2023 to 2024).
Data collected by Department for Education.
These are the most recent reviews for this training provider. We update the main star rating on this page when we have reviews from a full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(2 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 1 employer)
100%0%
Communication with employers(selected by 2 employers)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Improving apprentice skills(selected by 2 employers)
100%0%
Working with small numbers of apprentices(selected by 1 employer)
0%100%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
100%
0%
1
Communication with employers
100%
0%
2
Getting new apprentices started
100%
0%
1
Improving apprentice skills
100%
0%
2
Working with small numbers of apprentices
0%
100%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(24 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 24 apprentices)
50%50%
Ensuring you understand the requirements of your end-point assessment(selected by 24 apprentices)
75%25%
Organisation
Organising well-structured training(selected by 24 apprentices)
50%50%
Providing accessible training resources(selected by 24 apprentices)
92%8%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 24 apprentices)
71%29%
Taking into account your previous learning(selected by 24 apprentices)
46%54%
Giving you relevant training that helps you perform your job better(selected by 24 apprentices)
54%46%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 24 apprentices)
83%17%
Support
Helping you learn new skills and develop existing ones(selected by 24 apprentices)
67%33%
Supporting you and your apprenticeship(selected by 24 apprentices)
54%46%
Resolving any issues you have(selected by 24 apprentices)
58%42%
Preparing you for success in your future career(selected by 24 apprentices)
71%29%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
50%
50%
Ensuring you understand the requirements of your end-point assessment
75%
25%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
50%
50%
Providing accessible training resources
92%
8%
Balancing online learning with classroom-based training to suit your apprenticeship
71%
29%
Taking into account your previous learning
46%
54%
Giving you relevant training that helps you perform your job better
54%
46%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
83%
17%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
67%
33%
Supporting you and your apprenticeship
54%
46%
Resolving any issues you have
58%
42%
Preparing you for success in your future career
71%
29%
1 August 2023 to 31 July 2024
These reviews are for all courses delivered by this provider in the last full academic year.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(1 review)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Communication with employers(selected by 1 employer)
100%0%
Getting new apprentices started(selected by 1 employer)
100%0%
Initial assessment of apprentices(selected by 1 employer)
0%100%
Reporting on progress of apprentices(selected by 1 employer)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Communication with employers
100%
0%
1
Getting new apprentices started
100%
0%
1
Initial assessment of apprentices
0%
100%
1
Reporting on progress of apprentices
100%
0%
1
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(42 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 42 apprentices)
57%43%
Ensuring you understand the requirements of your end-point assessment(selected by 42 apprentices)
62%38%
Organisation
Organising well-structured training(selected by 42 apprentices)
62%38%
Providing accessible training resources(selected by 42 apprentices)
79%21%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 42 apprentices)
69%31%
Taking into account your previous learning(selected by 42 apprentices)
55%45%
Giving you relevant training that helps you perform your job better(selected by 42 apprentices)
55%45%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 42 apprentices)
83%17%
Support
Helping you learn new skills and develop existing ones(selected by 42 apprentices)
64%36%
Supporting you and your apprenticeship(selected by 42 apprentices)
79%21%
Resolving any issues you have(selected by 42 apprentices)
62%38%
Preparing you for success in your future career(selected by 42 apprentices)
57%43%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
57%
43%
Ensuring you understand the requirements of your end-point assessment
62%
38%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
62%
38%
Providing accessible training resources
79%
21%
Balancing online learning with classroom-based training to suit your apprenticeship
69%
31%
Taking into account your previous learning
55%
45%
Giving you relevant training that helps you perform your job better
55%
45%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
83%
17%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
64%
36%
Supporting you and your apprenticeship
79%
21%
Resolving any issues you have
62%
38%
Preparing you for success in your future career
57%
43%
1 August 2022 to 31 July 2023
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(7 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 5 employers)
60%40%
Communication with employers(selected by 5 employers)
100%0%
Getting new apprentices started(selected by 5 employers)
80%20%
Improving apprentice skills(selected by 3 employers)
67%33%
Working with small numbers of apprentices(selected by 1 employer)
0%100%
Initial assessment of apprentices(selected by 3 employers)
67%33%
Reporting on progress of apprentices(selected by 3 employers)
100%0%
Adapting to my needs(selected by 1 employer)
0%100%
Training facilities(selected by 2 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
60%
40%
5
Communication with employers
100%
0%
5
Getting new apprentices started
80%
20%
5
Improving apprentice skills
67%
33%
3
Working with small numbers of apprentices
0%
100%
1
Initial assessment of apprentices
67%
33%
3
Reporting on progress of apprentices
100%
0%
3
Adapting to my needs
0%
100%
1
Training facilities
100%
0%
2
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(46 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 46 apprentices)
54%46%
Ensuring you understand the requirements of your end-point assessment(selected by 46 apprentices)
67%33%
Organisation
Organising well-structured training(selected by 46 apprentices)
65%35%
Providing accessible training resources(selected by 46 apprentices)
76%24%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 46 apprentices)
80%20%
Taking into account your previous learning(selected by 46 apprentices)
54%46%
Giving you relevant training that helps you perform your job better(selected by 46 apprentices)
65%35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 46 apprentices)
80%20%
Support
Helping you learn new skills and develop existing ones(selected by 46 apprentices)
85%15%
Supporting you and your apprenticeship(selected by 46 apprentices)
74%26%
Resolving any issues you have(selected by 46 apprentices)
65%35%
Preparing you for success in your future career(selected by 46 apprentices)
63%37%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
54%
46%
Ensuring you understand the requirements of your end-point assessment
67%
33%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
65%
35%
Providing accessible training resources
76%
24%
Balancing online learning with classroom-based training to suit your apprenticeship
80%
20%
Taking into account your previous learning
54%
46%
Giving you relevant training that helps you perform your job better
65%
35%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
80%
20%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
85%
15%
Supporting you and your apprenticeship
74%
26%
Resolving any issues you have
65%
35%
Preparing you for success in your future career
63%
37%
1 August 2021 to 31 July 2022
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(62 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 19 employers)
74%26%
Communication with employers(selected by 36 employers)
78%22%
Getting new apprentices started(selected by 28 employers)
93%7%
Improving apprentice skills(selected by 13 employers)
77%23%
Working with small numbers of apprentices(selected by 17 employers)
94%6%
Initial assessment of apprentices(selected by 18 employers)
72%28%
Reporting on progress of apprentices(selected by 28 employers)
50%50%
Adapting to my needs(selected by 17 employers)
47%53%
Training facilities(selected by 12 employers)
92%8%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
74%
26%
19
Communication with employers
78%
22%
36
Getting new apprentices started
93%
7%
28
Improving apprentice skills
77%
23%
13
Working with small numbers of apprentices
94%
6%
17
Initial assessment of apprentices
72%
28%
18
Reporting on progress of apprentices
50%
50%
28
Adapting to my needs
47%
53%
17
Training facilities
92%
8%
12
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to 31 July 2021
These reviews are for all courses delivered by this provider.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Good(80 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 17 employers)
71%29%
Communication with employers(selected by 55 employers)
47%53%
Getting new apprentices started(selected by 36 employers)
92%8%
Improving apprentice skills(selected by 19 employers)
74%26%
Working with small numbers of apprentices(selected by 23 employers)
100%0%
Initial assessment of apprentices(selected by 17 employers)
82%18%
Reporting on progress of apprentices(selected by 43 employers)
33%67%
Adapting to my needs(selected by 19 employers)
74%26%
Training facilities(selected by 17 employers)
100%0%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
71%
29%
17
Communication with employers
47%
53%
55
Getting new apprentices started
92%
8%
36
Improving apprentice skills
74%
26%
19
Working with small numbers of apprentices
100%
0%
23
Initial assessment of apprentices
82%
18%
17
Reporting on progress of apprentices
33%
67%
43
Adapting to my needs
74%
26%
19
Training facilities
100%
0%
17
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
No results. Not enough apprentices gave feedback about this training provider.
1 August 2020 to today
These reviews are for all courses delivered by this provider in the last 5 academic years.
Employer reviews
We regularly ask employers to review providers they're working with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about areas of strength and improvement.
Excellent(152 reviews)
Areas of strength and improvement
Employers can select:
up to 3 things they think are strengths
up to 3 things they think need improvement
Percentage of employers that selected this as a strength
Percentage of employers that selected this as needs improvement
Providing the right training at the right time(selected by 42 employers)
71%29%
Communication with employers(selected by 99 employers)
63%37%
Getting new apprentices started(selected by 71 employers)
92%8%
Improving apprentice skills(selected by 37 employers)
76%24%
Working with small numbers of apprentices(selected by 42 employers)
93%7%
Initial assessment of apprentices(selected by 39 employers)
74%26%
Reporting on progress of apprentices(selected by 75 employers)
43%57%
Adapting to my needs(selected by 37 employers)
59%41%
Training facilities(selected by 31 employers)
97%3%
Statement
Percentage of employers that selected this as a "strength"
Percentage of employers that selected this as "needs improvement"
Total number of employers that selected this statement
Providing the right training at the right time
71%
29%
42
Communication with employers
63%
37%
99
Getting new apprentices started
92%
8%
71
Improving apprentice skills
76%
24%
37
Working with small numbers of apprentices
93%
7%
42
Initial assessment of apprentices
74%
26%
39
Reporting on progress of apprentices
43%
57%
75
Adapting to my needs
59%
41%
37
Training facilities
97%
3%
31
Apprentice reviews
We regularly ask apprentices to review providers they're training with. They give a rating of 'Excellent', 'Good', 'Poor' or 'Very poor'. They also give feedback about how they found the training.
Good(112 reviews)
How apprentices found the training
We asked apprentices what was to a reasonable standard.
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communication
Communicating clearly with you(selected by 112 apprentices)
54%46%
Ensuring you understand the requirements of your end-point assessment(selected by 112 apprentices)
67%33%
Organisation
Organising well-structured training(selected by 112 apprentices)
61%39%
Providing accessible training resources(selected by 112 apprentices)
80%20%
Balancing online learning with classroom-based training to suit your apprenticeship(selected by 112 apprentices)
74%26%
Taking into account your previous learning(selected by 112 apprentices)
53%47%
Giving you relevant training that helps you perform your job better(selected by 112 apprentices)
59%41%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time(selected by 112 apprentices)
82%18%
Support
Helping you learn new skills and develop existing ones(selected by 112 apprentices)
73%27%
Supporting you and your apprenticeship(selected by 112 apprentices)
71%29%
Resolving any issues you have(selected by 112 apprentices)
62%38%
Preparing you for success in your future career(selected by 112 apprentices)
62%38%
Communication
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Communicating clearly with you
54%
46%
Ensuring you understand the requirements of your end-point assessment
67%
33%
Organisation
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Organising well-structured training
61%
39%
Providing accessible training resources
80%
20%
Balancing online learning with classroom-based training to suit your apprenticeship
74%
26%
Taking into account your previous learning
53%
47%
Giving you relevant training that helps you perform your job better
59%
41%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time
82%
18%
Support
Statement
Percentage of apprentices who said this was to a reasonable standard
Percentage of apprentices who said this was not to a reasonable standard
Helping you learn new skills and develop existing ones
73%
27%
Supporting you and your apprenticeship
71%
29%
Resolving any issues you have
62%
38%
Preparing you for success in your future career
62%
38%
Contact this training provider
Registered address
Monomark House, 27 Old Gloucester Street, London, WC1N 3AX
Firebrand is an award-winning training provider of IT and digital apprenticeships. From winning the Digital Apprenticeship Provider of the Year in 2018, as well as the Top 20 IT Training Companies in the World for 3 consecutive years now, we have supported over 100,000 industry professionals to develop their careers, delivering up-to-date, vendor-accredited training that focuses on what industry needs. Our apprenticeships combine professional vendor training, in-depth technical support from in-house Subject Matter Experts and 1-1 support from a dedicated Learning Mentor. Where possible, we include a choice of further certifications to meet business needs and enhance apprentices' skills.