Skip to main content

This is a new service – your feedback will help us to improve it.

Training provider

STEADFAST TRAINING LTD

Employer reviews

Good (130 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 67% 33% 105
Reporting on progress of apprentices 28% 72% 78
Getting new apprentices started 90% 10% 59
Working with small numbers of apprentices 96% 4% 47
Adapting to my needs 93% 7% 43
Initial assessment of apprentices 85% 15% 27
Providing the right training at the right time 75% 25% 24
Improving apprentice skills 62% 38% 16
Training facilities 0% 100% 6

Apprentice reviews

Good (38 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 66% 34%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 74% 26%
Providing accessible training resources 71% 29%
Balancing online learning with classroom-based training to suit your apprenticeship 68% 32%
Taking into account your previous learning 71% 29%
Giving you relevant training that helps you perform your job better 71% 29%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 76% 24%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 76% 24%
Supporting you and your apprenticeship 76% 24%
Resolving any issues you have 76% 24%
Preparing you for success in your future career 74% 26%

Provider overview

Steadfast Training Ltd is a nationally recognised provider of quality Vocational Training, apprenticeships and Employability Programmes.

At Steadfast Training Ltd we specialise in vocational training in the workplace, with years of experience and specialised staff we are able to identify your company's training needs. Once your training needs are agreed, we will deliver high quality training and help you with the most suitable funding routes for apprenticeships.

We specialise in the delivery of Vocational Qualifications and apprenticeships within many sectors, including Business and Administration, Customer Service, Health and Social Care, Hospitality, IT User, Digital Marketing, Management, Team Leading and Warehousing and Storage.

Apprenticeship training course

Customer service specialist (level 3)

STEADFAST TRAINING LTD’s training options

Head office

5 Enterprise Way, Spalding, PE11 3YR

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check STEADFAST TRAINING LTD’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
08452232401
Shortlisted

STEADFAST TRAINING LTD is 1 of 334 training providers for Customer service specialist (level 3).

View training providers for this course

Back to top View shortlist