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Training provider

LEARNING CURVE GROUP LIMITED

Employer reviews

Good (279 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 63% 37% 220
Reporting on progress of apprentices 40% 60% 141
Getting new apprentices started 78% 22% 109
Adapting to my needs 77% 23% 87
Providing the right training at the right time 54% 46% 81
Working with small numbers of apprentices 92% 8% 71
Initial assessment of apprentices 69% 31% 67
Improving apprentice skills 71% 29% 58
Training facilities 45% 55% 20

Apprentice reviews

Good (96 reviews)

Apprentice review details
Communication
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Communicating clearly with you 80% 20%
Ensuring you understand the requirements of your end-point assessment 82% 18%
Organisation
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Organising well-structured training 78% 22%
Providing accessible training resources 79% 21%
Balancing online learning with classroom-based training to suit your apprenticeship 75% 25%
Taking into account your previous learning 82% 18%
Giving you relevant training that helps you perform your job better 75% 25%
Providing Off The Job training that takes up at least 20% of your total apprenticeship time 89% 11%
Support
Statement Percentage of apprentices that agreed with this statement Percentage of apprentices that disagreed with this statement
Helping you learn new skills and develop existing ones 86% 14%
Supporting you and your apprenticeship 81% 19%
Resolving any issues you have 82% 18%
Preparing you for success in your future career 79% 21%

Provider overview

Learning Curve Group is a funded provider of high-quality education, training and work-based learning. We offer an extensive portfolio of services, specialising in innovative programmes to up skill your staff including apprenticeships, VRQs, certificates, short courses and literacy and numeracy qualifications. We work directly with apprentices and their employers to make sure our products meet their needs to expand their knowledge. We also offer support for those seeking employment and employers looking to recruit staff, through our recently acquired recruitment arm.

Apprenticeship training course

Customer service specialist (level 3)

17% achievement rate (out of 40 apprentices)

45% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

LEARNING CURVE GROUP LIMITED’s training options

Head office

1 - 10 Dunelm Rise, Durhamgate, Spennymoor, DL16 6FS

  • available At apprentice’s workplace (national)
  • not available Day release
  • not available Block release

Apprenticeship location

Check LEARNING CURVE GROUP LIMITED’s training options for the apprenticeship location.

Shortlisted

LEARNING CURVE GROUP LIMITED is 1 of 333 training providers for Customer service specialist (level 3).

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