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Training provider

PILOT IMS LIMITED

Employer reviews

Excellent (18 reviews)

Employer review details
Statement Percentage of employers that selected this as a "strength" Percentage of employers that selected this as "needs improvement" Total number of employers that selected this statement
Communication with employers 50% 50% 14
Working with small numbers of apprentices 100% 0% 11
Providing the right training at the right time 100% 0% 8
Improving apprentice skills 100% 0% 8
Reporting on progress of apprentices 25% 75% 8
Getting new apprentices started 86% 14% 7
Initial assessment of apprentices 100% 0% 4
Adapting to my needs 67% 33% 3
Training facilities 0% 100% 1

Apprentice reviews

Not yet reviewed

Provider overview

We are a successful training provider with over 15 years experience of delivering both Framework and Standard apprenticeship programmes.

We deliver apprenticeship programmes to meet the needs of both the employee and their employer with a flexible approach to ensure business and apprentice needs are met.

The current sectors we work in are Business Improvement Techniques, Management, Business Administration, Customer Service, Team Leading, Manufacturing, Warehouse & Storage, and Food Manufacturing.

Programmes are flexible, individualised, convenient for both the apprentice & employer. Electronic portfolio of evidence is used (OneFile) allowing the apprentice and employer to access progression anywhere, anytime through regular 1 to 1 meetings.

Apprenticeship training course

Customer service practitioner (level 2)

83% achievement rate (out of 10 apprentices)

54% national achievement rate

Explain achievement rate
The percentage of apprentices who successfully achieved their apprenticeship when trained by this provider on a course in this subject area. This rate uses data from the 2021 to 2022 academic year.

PILOT IMS LIMITED’s training options

Head office

Office 18, Hyssop Close, Cannock, WS11 7GA

  • available At apprentice’s workplace
  • not available Day release
  • not available Block release

Apprenticeship location

Check PILOT IMS LIMITED’s training options for the apprenticeship location.

Contact this provider about this course

Telephone
01217940230
Shortlisted

PILOT IMS LIMITED is 1 of 422 training providers for Customer service practitioner (level 2).

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