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Housing / property management

Creating and sustaining successful tenancies in the private and social rented housing sectors.

Summary of this apprenticeship standard


3 (equivalent to A levels at grades A to E)

Typical length
18 months
Current funding band
Up to £7,000 per apprentice.
More information about funding
Entry requirements

Set by employer.

What apprentices will learn
  • legislation and regulation in the property management sector
  • principles, policies and values of the organisation they work for
  • how to resolve defects, common problems, health and safety issues and repairs
  • customer service
  • housing services, including allocations, lettings, tenancy sustainment, and financial and social inclusion
  • responding to the needs of vulnerable customers
  • influencing and negotiating skills
  • decision-making skills

Before taking their end-point assessment, apprentices must achieve level 2 English and maths (equivalent to GCSEs at grades A* to C).

Professional registration

Successful apprentices will be able to join the:

  • Chartered Institute of Housing (CIH) at associate level
  • Association of Residential Letting Agents (ARLA) at associate level
End-Point Assessment
View a list of end-point assessment organisations for this standard
Organisation Phone Number Email
Chartered Institute of Housing 02476 851739
More Information

The Institute for Apprenticeships and Technical Education has more detailed information about this apprenticeship.