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Housing / property management assistant

Providing administrative support to the housing/property team in estate agent offices.

Summary of this apprenticeship standard


2 (equivalent to GCSEs at grades A* to C)

Typical length
12 months
Current funding band
Up to £3,000 per apprentice.
More information about funding
Entry requirements

None specified.

What apprentices will learn
  • legislation and regulation in the property management sector
  • the organisation's business plan, policies, organisation values and range of services it offers
  • customer service, including how to respond to vulnerable customers
  • quality standards
  • administrative skills
  • collecting and sharing information
  • decision -making and time management skills
  • using IT equipment and software

Before taking their end-point assessment, apprentices must:

  • achieve level 1 English and maths (equivalent to GCSEs at grades D to G)
  • take the test for level 2 English and maths (equivalent to GCSEs at grades A* to C)
Professional registration

At the end of the apprenticeship, apprentices will be able to join the:

  • Chartered Institute of Housing (CIH) at member level
  • Association of Residential Letting Agents (ARLA) at associate grade or member grade
  • Institute of Residential Property Management (IRPM) at foundation level or associate level
End-Point Assessment
View a list of end-point assessment organisations for this standard
Organisation Phone Number Email
Chartered Institute of Housing 02476 851739
More Information

The Institute for Apprenticeships and Technical Education has more detailed information about this apprenticeship.