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Digital Support Technician

Maximising the use of digital office technologies, productivity software and digital communications.

Summary of this apprenticeship standard

Level

3 (equivalent to A levels at grades A to E)

Typical length
15 months
Current funding band
Up to £13,000 per apprentice.
More information about funding
Entry requirements

Set by employer.

What apprentices will learn
  • apply digital technologies to achieve objectives
  • identify and resolve digital problems
  • coach and guide others to develop digital skills
  • agile methodologies and work practices
  • processes and principles of content management systems
Qualifications

Apprentices without level 2 English and maths on entry will need to achieve this level prior to taking the end-point assessment (GCSE grades 9 to 4 or A* to C).

Professional registration

BCS, the Chartered Institute for IT, Register of IT Technicians.

End-Point Assessment
View a list of end-point assessment organisations for this standard
Organisation Phone Number Email
BCS, The Chartered Institute for IT
City and Guilds 0207 294 3201
More Information

The Institute for Apprenticeships and Technical Education has more detailed information about this apprenticeship.