Apprenticeship training course

International freight forwarding specialist (level 3)

Helping organise large-scale freight imports and exports.

• Qualification level: 3 ; Equivalent to A level.
• Typical duration: 18 months
• Apprenticeship category: Transport and logistics
• Maximum funding: £9,000 ; Maximum amount government will fund ; for apprenticeship training.
• Also known as:
  • Air freight forwarder
  • Freight forwarder
  • Freight forwarding specialist
  • Import/export administrator
  • Import/export clerk
  • Import/export customer service operator
  • Import/export freight co-ordinator
  • Import/export freight forwarder
  • Import/export operator
  • Seafreight freight forwarder
  • Shipping co-ordinator
• Skills:
  Skills an apprentice will learn

  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Full information on International freight forwarding specialist (level 3) is available from the Institute for Apprenticeships and Technical Education.

Find training providers for this course

Apprenticeship location

Check if a provider can offer this training for the apprenticeship location.