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Passenger transport onboard and station team member

Ensuring the safe travel of passengers, customers and colleagues.

Summary of this apprenticeship standard


2 (equivalent to GCSEs at grades A* to C)

Typical length
12 months
Current funding band
Up to £6,000 per apprentice.
More information about funding
Entry requirements

Set by employer.

What apprentices will learn
  • assisting customers requiring help in a considered way, using specialised equipment or systems where necessary
  • starting up, using, monitoring and shutting down the equipment and systems within the area of responsibility
  • using the appropriate systems and equipment to issue tickets

Apprentices without level 2 (equivalent to GCSE grades 9 to 4 or A* to C) English and maths will need to achieve this before taking the end-point assessment

Professional registration

None specified.

End-Point Assessment
View a list of end-point assessment organisations for this standard
Organisation Phone Number Email
Active IQ 01480 467950
Highfield Awarding Body for Compliance (HABC) 0845 226 0350
More Information

The Institute for Apprenticeships and Technical Education has more detailed information about this apprenticeship.