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Apprenticeship training course

Passenger transport driver - bus and coach or tram (level 2)

Driving buses, coaches or trams, making sure customers get where they're going safely and on time.

Qualification level
2
Equivalent to GCSE.
Typical duration
12 months
Apprenticeship category
Transport and logistics
Maximum funding
£8,000
Maximum amount government will fund
for apprenticeship training.
Also known as
  • Bus driver
  • Coach driver
  • Tram driver
Skills
Skills an apprentice will learn
  • Apply safe working practices and comply with current passenger carrying vehicles (PCV) driving regulations and legislation.
  • Comply with current company policies and procedures. 
  • Locate and access the vehicle.
  • Conduct pre-service route planning.
  • Pre-service vehicle checks, tests and documentation.
  • Check and maintain cleanliness of the vehicle.
  • Drive the vehicle applying defensive driving techniques, with consideration of efficiency for sustainability, environmental and economic factors.
  • Follow procedures to maximise punctuality of service.
  • Communicate with customers using automated, verbal or other methods regarding delays and interruptions to the service and timing.
  • Uses destination displays and signage.
  • Communicates with colleagues, internal and external stakeholders to supports the general operation of services.
  • Provide assistance for customers to safely embark and disembark the vehicle
  • Manage customer queries and complaints.
  • Make scheduled stops on route.
  • Monitor and respond to instrumentation, signals and instructions.
  • Identify and diagnose vehicle faults and failures to rectify issues within limits of own authority.
  • Prepare and submit documents, reports and logs containing performance, incident and technical information.
  • Changeover the vehicle or take a vehicle out of service.
  • Pass the responsibility to the control of others.
  • Record task information (text or data) - paper based or electronic. 
  • Identify, carry out and record industry related continuing professional development (CPD) activities.

Full information on Passenger transport driver - bus and coach or tram (level 2) is available from the Institute for Apprenticeships and Technical Education.

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