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Aviation operations manager

Managing the environment, facilities and services at airports, military bases, heliports and other airfields - including the safe arrival, turnaround and departure of aircraft.

Summary of this apprenticeship standard


4 (equivalent to certificate of higher education)

Typical length
18 months
Current funding band
Up to £7,000 per apprentice.
More information about funding
Entry requirements

Set by employer

What apprentices will learn
  • airport operations - including meeting agreed service level agreements, managing standard operational procedures and meeting site, customer, service user and visitor needs
  • aviation security - including managing breaches and organisational procedures and recording and reporting information
  • resource management - including identifying and procuring equipment, staff and supplies and managing related finances and budgets
  • contingency management - including dealing with disruptions, incidents and emergencies to minimise operational impacts
  • communications - including dealing effectively with customers, external agencies and staff by selecting the appropriate methods and language
  • staff performance - including managing discipline, grievance, industrial relations, performance, recruitment and training
  • specialist aircraft handling, aircraft movement, flight operations - air traffic control (ATC), flight operations - operations, fire service watch or passenger operations management skills
  • health and safety requirements and legislation within an aviation environment - including managing individual and organisational compliance

None specified.

Before taking their end-point assessment apprentices must:

  • achieve level 2 English and maths (equivalent to GCSEs at grades A* to C)
Professional registration

None specified.

End-Point Assessment
View a list of end-point assessment organisations for this standard
Organisation Phone Number Email
Sheldrake Training Limited 01980 845358
Highfield Awarding Body for Compliance (HABC) 0845 226 0350
More Information

The Institute for Apprenticeships and Technical Education has more detailed information about this apprenticeship.