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Aviation operations manager

Managing the environment, facilities and services at airports, military bases, heliports and other airfields - including the safe arrival, turnaround and departure of aircraft.

Summary of this apprenticeship standard


4 (equivalent to certificate of higher education)

Typical length
18 months
Current funding band
Up to £7,000 per apprentice.
More information about funding
Entry requirements

Set by employer

What apprentices will learn
  • airport operations - including meeting agreed service level agreements, managing standard operational procedures and meeting site, customer, service user and visitor needs
  • aviation security - including managing breaches and organisational procedures and recording and reporting information
  • resource management - including identifying and procuring equipment, staff and supplies and managing related finances and budgets
  • contingency management - including dealing with disruptions, incidents and emergencies to minimise operational impacts
  • communications - including dealing effectively with customers, external agencies and staff by selecting the appropriate methods and language
  • staff performance - including managing discipline, grievance, industrial relations, performance, recruitment and training
  • specialist aircraft handling, aircraft movement, flight operations - air traffic control (ATC), flight operations - operations, fire service watch or passenger operations management skills
  • health and safety requirements and legislation within an aviation environment - including managing individual and organisational compliance

None specified.

Before taking their end-point assessment apprentices must:

  • achieve level 2 English and maths (equivalent to GCSEs at grades A* to C)
Professional registration

None specified.

End Point Assessment
View a list of end point assessment organisations for this standard
Organisation Phone Number Email
Pearson Education Limited +44 (0) 7879 602674
Highfield Awarding Body for Compliance (HABC) 0845 226 0350
Sheldrake Training Limited 01980 845358
More Information

The Institute for Apprenticeships has more detailed information about this apprenticeship.