Team leader / supervisor

3 (equivalent to A levels at grades A to E)

Set by employer.

Candidates will usually have 5 GCSEs at grade C (or above).

• team management principles - including team dynamics, motivation and managing resources and workloads
• leadership techniques - including coaching, decision making, role modelling and managing change
• performance management - including absence management, conducting appraisals, setting goals and objectives
• relationship management - including negotiation and networking skills and customer and stakeholder management
• communications - including active listening, chairing meetings, presentation and digital, verbal and written communication skills
• human resources (HR) and legal requirements - including equality, diversity and inclusion
• operational and project management - including planning and prioritisation, collecting, analysing and using data and risk management
• financial management - including controlling budgets, delivering value for money and governance and compliance

None specified.

Before taking their end-point assessment apprentices must:

• achieve level 2 English and maths (equivalent to GCSEs at grades A* to C)

Apprentices will be able to register as associate members of the Chartered Management Institute (CMI) and Institute of Leadership and Management (ILM).

The Institute for Apprenticeships has more detailed information about this apprenticeship.